Wireshark
Jack Shink
Wayzata,MN
Overview
3
3
years of professional experience
Work History
Triage Security Analyst
Artic Wolf
Eden Prairie, MN
12.2021 - 08.2022
- Dispatched security incidents with the guidance of Senior Security Personnel
- Triaged customer requests, applied playbook driven solutions, initiated potential incident investigations through assignment to security engineers
- Demonstrated strong communication skills and easily interact with a variety of different people and personalities
- Understood the processes and systems used and supported specific customer requests
- Accessed inbound cybersecurity data and communicated with clients
- Provide a high-level customer experience via multiple methods of communication
- Demonstrated knowledge of Kibwana, Splunk, Metasploit, Linux, Gitbash, Microsoft Office and Azure
- Blockchain, Crypto Currency, Meta Verse, and Peer to Peer Networking.
Sales Associate
The City of Wayzata, Wine and Spirits
Wayzata
09.2021 - 12.2021
- Assisted customers with locating merchandise and education about various products
- Stocked shelves and maintained a clean and well-organized store.
Intern
Consumer Tech Support LLC, Ambassador Minnesota Tourette’s Syndrome
04.2021 - 07.2021
- Learn basics of computer repair and customer relations on both PC as well as Apple products
- Consumer Tech Support: New computer hardware set up, computer software installation, mobile device support, WIFI installation and installation of anti-virus software
- Special Achievements
- Youth
Youth Leadership Award Recipient Otto Bremer, Pacer Center
Bloomington, MN
01.2017 - 01.2019
- Public speaking engagements and outreach throughout MN
Education
Cyber Security Bootcamp Certificate -
The University of Minnesota
and Trilogy Education - undefined
Network: Packet Analysis /Wireshark - undefined
The University of Wisconsin
High School Diploma - undefined
Wayzata High School
Graduate - undefined
Skills
Excellent customer service and communication skillsCommitted to learning and growing in the Information Technology fieldInformation Technology SkillsSecurity basicsMalware knowledgeFirewalls and IDS/IPSProxy and content filteringWindows and Active DirectoryNetwork and Security AuditingMicrosoft Office SuitesAzure, Wireshark, LinuxProficient with Mac and PC software
Developing security plans
Wireshark software
Data security
Critical thinking skills
MS Office
Accomplishments
- Developed and implemented security procedures to achieve [Result]. Clients at consumer tech support were educated on thinking before you click, understanding basic of basic security knowledge such as don't leave important docs open on a laptop while in public and waking away and changing default wifi password's.
- Educated management on how to minimize risk of cybersecurity attacks.
- Trained end users on proper security protocol to minimize cybersecurity attacks.
Software
Linux
Azure
Google cloud
Amazon web services
John
Metasploit
Interests
Learning about new and emerging threats
Study in Virtual machines with hands on experience of different situations v
Become a better public speaker
Educating on the importance of cyber security
Timeline
Triage Security Analyst
Artic Wolf
12.2021 - 08.2022
Sales Associate
The City of Wayzata, Wine and Spirits
09.2021 - 12.2021
Intern
Consumer Tech Support LLC, Ambassador Minnesota Tourette’s Syndrome
04.2021 - 07.2021
Youth Leadership Award Recipient Otto Bremer, Pacer Center
01.2017 - 01.2019
Cyber Security Bootcamp Certificate -
The University of Minnesota
and Trilogy Education - undefined
Network: Packet Analysis /Wireshark - undefined
The University of Wisconsin
High School Diploma - undefined
Wayzata High School