Jack Silver
Fort Collins,CO
Summary
Driven professional with a proven track record at The Fox And The Crow, excelling in customer engagement and upselling high-profit items, boosting sales significantly. Skilled in safe food handling and fostering team success, demonstrated by mentoring staff at JCREW. Known for enhancing customer satisfaction and repeat business through exceptional service and beverage preparation expertise.
Overview
5
5
years of professional experience
Work History
Server
The Fox And The Crow
06.2021 - 11.2023
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items to enhance sales numbers.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Busser
The Colorado Room
05.2020 - 05.2021
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
Assistant Manager/Stylist Assistant
JCREW
02.2019 - 09.2020
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
Education
Bachelor of Science - Finance
Colorado State University
Fort Collins, CO05.2024
Skills
- Food inspection
- Beverage Preparation
- Safe Food Handling
- Food Delivery
- Table Bussing
- Food Running
Timeline
Server
The Fox And The Crow
06.2021 - 11.2023
Busser
The Colorado Room
05.2020 - 05.2021
Assistant Manager/Stylist Assistant
JCREW
02.2019 - 09.2020
Bachelor of Science - Finance
Colorado State University
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