Jack Smith
Overland Park,KS
Summary
Dynamic professional with a proven track record at Golden Belt Beef, excelling in customer satisfaction and effective communication. Leveraged strong multitasking abilities to enhance office efficiency and trained new clerks, strengthening teamwork. Skilled in cash management and conflict resolution, consistently improving service quality and fostering positive client relationships.
Overview
8
8
years of professional experience
Work History
Clerk
Golden Belt Beef
01.2025 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
Online Reseller
EBay Inc
12.2021 - Current
- Streamlined shipping processes by implementing cost-effective methods for order fulfillment, reducing delivery times and improving customer satisfaction ratings.
- Enhanced product descriptions with well-researched content and visually appealing photos, capturing buyer attention and improving conversion rates.
- Resolved disputes professionally by mediating between buyers and sellers when necessary, preserving the reputation of the online store.
Lawn Mower
Myself
03.2018 - Current
- Mowed lawns of residential properties on weekly basis to maintain grass length.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Removed grass clippings and leaves from property using blower.
- Removed rocks and other items from lawn for mower safety and clean appearance.
- Obtained feedback from customers to identify areas of improvement.
- Developed and maintained effective working relationships with clients to secure repeat jobs.
Education
No Degree - Industrial Engineering
Kansas State University
Manhattan, KS05-2029
High School Diploma -
Blue Valley West Highschool
Stilwell, KS05-2025
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Customer service
- Patience and empathy
- Time management skills
- Collaboration and teamwork
- Following instructions
- Reliability and punctuality
- Leadership qualities
- Creativity and innovation
Timeline
Clerk
Golden Belt Beef
01.2025 - Current
Online Reseller
EBay Inc
12.2021 - Current
Lawn Mower
Myself
03.2018 - Current
No Degree - Industrial Engineering
Kansas State University
High School Diploma -
Blue Valley West Highschool
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