- Gym Workouts
- Team Sports
- Web Development and Design
Jack Sobol
Garner,NC
Summary
Proven customer service expert from Logan's Roadhouse, adept in multitasking and team collaboration. Excelled in high-pressure environments, enhancing customer satisfaction and streamlining operations. Demonstrates strong work ethic, quick learning ability, and exceptional phone etiquette, contributing to significant improvements in customer experience and operational efficiency.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Host
Logan's Roadhouse
09.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Communicated with management and kitchen workers about wait times.
To-Go Server
Lowes Foods
01.2023 - 08.2023
- Shopped for customers groceries based on the orders placed.
- Helped customers put groceries in their respected vehicles.
- Communicated with customers over any issues with products.
Cashier
Lowes Foods
04.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Pushed carts back inside for customer usage.
Education
High School Diploma -
Enloe
Raleigh, NC06-2024
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Quick Learner
- Strong multitasking
- Phone Etiquette
- Sense of urgency
Interests
Timeline
Host
Logan's Roadhouse
09.2023 - Current
To-Go Server
Lowes Foods
01.2023 - 08.2023
Cashier
Lowes Foods
04.2022 - 08.2023
High School Diploma -
Enloe