Jack Stewart
Maugansville,MD
Summary
Spirited Sales professional adept at establishing positive rapport with customers, upselling products and building loyal clientele. Accomplished at achieving highest per-day sales averages by upselling orders and suggesting additional accessories. Multitasks to provide individualized service to customers in demanding and high-volume settings.
Overview
10
10
years of professional experience
Work History
Commercial Parts Pro
Advance Auto Parts
11.2021 - 05.2023
- Achieved personal and store sales goals and service objectives.
- Understood and executed instructions furnished in written, oral or diagram form.
- Built and maintained network of second source suppliers.
- Created, built and maintained professional customer relationships.
- Ordered parts for customers, repair shops, and service departments.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders
Retail Parts Professional
Advanced Auto Parts
09.2019 - 11.2021
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Assisted customers in finding appropriate parts promptly.
- Researched vehicles and parts via physical catalogs and electronic means.
- Maintained clean and neat parts counter and sales floor.
Unarmed Security Guard
Code Black Security
03.2017 - 09.2019
- Responded quickly to incidents and assessed active situations for security concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
- Completed full building and grounds patrols to spot and investigate concerns.
- Conducted safety checks, inventory checks and security assessments to apply protective measures.
General Warehouse Associate
Ulta Beauty Inc.
08.2016 - 02.2017
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed inventory control, such as counting, and stocking merchandise.
Assembler
Gates Corporation
01.2016 - 07.2016
- Assembled components with minimal supervision, exceeding expected project milestones.
- Completed durable assemblies and subassemblies with hand and power tools.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Collaborated with team members to improve production processes and maintain quality standards.
- Tested finished products to perform quality assurance and identify discrepancies.
- Conducted quality assurance inspections on finished components and identified issues.
- Aligned materials and merged parts to construct complex units.
General Warehouse Associate
Nutrisystem Warehouse
01.2015 - 01.2016
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed inventory control, such as counting, and stocking merchandise.
Warehouse Associate
Home Depot Distribution Center
01.2013 - 01.2015
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Checked packages and merchandise for damage and notified vendors.
- Performed inventory control, such as counting, and stocking merchandise.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Performed general housekeeping and cleaning tasks.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
Education
GED -
Frederick High School
Frederick, MDSkills
- Customer Relations
- Shelf stocking
- Vehicle operations knowledge
- Returns processing
- Improving customer satisfaction
- Verbal and written communication
- Supply orders
- Goal Setting
- Promotional planning
- Parts ordering and management
- Customer relationship development
- Inventory coordination
- Operations management
- Order placement
Additional Information
I am a hard working, punctual individual that prides myself on meeting deadlines. I work well with others and have no problem helping out when needed. I am open to any and all suggestions and utilize those suggestions when deemed appropriate and useful. I do find myself to be somewhat of a perfectionist when it comes to keeping things clean, neat and organized. I like things to be done in a timely manner and not wait to the last minute to rush things.
On a personal note, I am a family man and understand the need for patience and open mindedness.
Timeline
Commercial Parts Pro
Advance Auto Parts
11.2021 - 05.2023
Retail Parts Professional
Advanced Auto Parts
09.2019 - 11.2021
Unarmed Security Guard
Code Black Security
03.2017 - 09.2019
General Warehouse Associate
Ulta Beauty Inc.
08.2016 - 02.2017
Assembler
Gates Corporation
01.2016 - 07.2016
General Warehouse Associate
Nutrisystem Warehouse
01.2015 - 01.2016
Warehouse Associate
Home Depot Distribution Center
01.2013 - 01.2015
GED -
Frederick High School
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