Jack Sullivan
West Dennis,MA
Summary
Motivated Account Manager with strengths in increasing company revenue and customer retention. Coachable, energetic, and knowledgeable in navigating complex sales cycles. Recognized as a top-performer with high levels of productivity and strong organizational skills.
Overview
3
3
years of professional experience
Work History
Account Executive
TIBCO
Boston, MA
10.2021 - Current
- Built and strengthened relationships with new and existing accounts to drive subscription revenue growth
- Prospected new logo accounts through networking, referrals, and campaign creation
- Strengthened customer relationships and retention rates by collaboration with renewals and customer success teams
- Led team in 79 meetings booked for Q1
Sr. Subscription Renewals Professional
TIBCO
Boston, MA
12.2020 - 10.2021
- Mitigated risk in renewals by collaborating with sales and customer success so customers may realize value in their software subscriptions
- Negotiated contracts to ensure value and promoted longer subscription terms
- Achieved 91.10% of annual subscription goal and 114.45% upsell rate in 10 months
Business Development Executive
TIBCO
Boston, MA
12.2018 - 12.2020
- Identified valuable business opportunities for sales to build pipeline and ultimately generate revenue
- Onboarded and trained new reps while handling duties of team reporting
- Exceeded annual goals for opportunities sourced and received Top Global BDR in 2019 for most sourced Closed Won revenue at $1.42 million
- Covered part of Latin American Market in 2020 and qualified leads through phone and email for sales team
Education
Bachelor of Arts - Economics And Spanish
University of Connecticut
Storrs, CT05.2018
Skills
- Business development
- Relationship building
- Customer presentations
- Salesforce (Classic and Lightning)
- ZoomInfo
- Spanish working proficiency and French conversational
Timeline
Account Executive
TIBCO
10.2021 - Current
Sr. Subscription Renewals Professional
TIBCO
12.2020 - 10.2021
Business Development Executive
TIBCO
12.2018 - 12.2020
Bachelor of Arts - Economics And Spanish
University of Connecticut
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