James Hatcher
Rapid City,SD
Summary
A self-motivated, resourceful, and analytical business professional with a proven track record of accelerating business growth through exemplifying a results-driven mindset. Highly organized and an adept planner with the capability to prioritize tasks in fast-paced environments, proficient in proprietary software systems with strong technical and business acumen. Detail-oriented with exceptional written & verbal skills; fluent in Spanish reading, writing, and comprehension. Ability to provide unrivaled service through developing rapport and providing solutions that best fit individual needs. Possesses a high degree of creative aptitude with the ability to lead high-performance teams while ensuring compliance with all federal regulations, ethical standards, & organizational protocols.
Overview
25
25
years of professional experience
Work History
Account Executive
VRC Metals Inc., LLC
03.2025 - Current
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Generated advertising brochure for vendor use.
- Consulted with businesses to supply accurate product and service information.
- Stayed current on company offerings and industry trends.
SENIOR SALES ENGINEER
Cobham Satcom
08.2022 - 10.2024
- Responsible for educating the sales team along with end customers on the advantages of the Cobham Satcom COTP Antenna solutions
- Travel extensively to trade shows and customer sites to demonstrate our system capabilities and provide high level training to the operators
- Perform Market research and analysis of competitors to ensure we are delivering the best possible solutions for our DOD customers.
- Close collaboration with most of the major branches of the armed forces including US Army, US Marine Corps, US Air Force, US Spaceforce, and our allies
- Responsible for setting benchmarks across the Cobham Satcom teams for performance and improvement. Provide internal and external training to new employees
- Work directly with Product development to capture specifications for future R&D development
SENIOR DIRECTOR OF PRODUCT MANAGEMENT
Intellian Technologies
01.2019 - 08.2022
- Provide strategic leadership and guidance to diverse European product teams while aligning organizational strategies with objectives, enforcing standard operating procedures, and developing brand awareness to advance the organization's mission.
- Responsible for creating R&Rs, weekly task lists, and customer engagement instructions while creating and maintaining a streamlined database.
- Engage in cross-functional collaboration with sales team to enhance business development, increase sales, and surpass objectives.
- Create innovative solutions to enhance existing systems and processes while always remaining current with emerging technologies & industry trends.
- Oversee a dynamic range of verticals including military and government, cruise, energy, yachting, and commercial shipping.
- Instrumental in increasing employee engagement by setting clear objectives, evaluating performance, and providing constructive feedback in a fast-paced environment.
- Provide continual insight and creativity to create successful product development strategies.
- Exemplify excellent analytical capabilities through tracking, maintaining, and reviewing key business metrics to drive growth and exceed monthly objectives.
DIRECTOR OF PRODUCT MANAGEMENT
Intellian Technologies
01.2017 - 01.2019
- Rapidly promoted to Director of Product Management for consistently demonstrating a strong drive for results and exceeding departmental expectations
- Responsible for supporting a global team of PM's and Systems Engineers to develop and test products while always maintaining high quality standards.
- Assisted with the coordination and implementation of state-of-the-art test facility and research lab
PRODUCT MANAGER
Intellian Technologies
08.2016 - 11.2017
- Performed comprehensive market research and data analysis of new products, business development initiatives, and fostering productive relationships with the engineering and sales department to drive business growth.
- Responsible for securing new contracts and commercial opportunities for DOD opportunities while always maintaining brand integrity.
PROJECT MANAGER
Cobham SeaTel
01.2013 - 01.2016
- Successfully released over 10 new products to the market, generating over $10M in annual revenue
- Ensured all projects are completed on time, under budget, and within scope while demonstrating capability to excel in both individual and team-oriented settings.
- Provided direct oversight of all changes in project scope, identified potential issues, and devised contingency plans as needed.
- Managed the strategic project and incremental project budget requests to ensure compliance with all regulations and engaged in the implementation of a lessons learned repository.
PRODUCT MANAGER
Cobham SeaTel
01.2011 - 01.2013
- Implemented innovative marketing strategies to reach the target market, maximize sales, and increase customer loyalty.
- Responsible for managing over 40 different products ranging from small to large, stabilized antenna systems.
- Played a key role in the development of a joint marketing plan with several key customers and suppliers used today.
TEST ENGINEER
Cobham SeaTel
01.2010 - 01.2011
- Strengthened technical and troubleshooting capabilities through configuring, installing, and testing new software and hardware for a dynamic range of systems.
- Defined all design requirements, wrote and executed test cases, developed market data, and suggested product changes before deployment.
SERVICE ENGINEER
Cobham SeaTel
01.2007 - 01.2010
- Supported client application users, including instruction, navigation, troubleshooting, and maintenance while determining the best solutions and alternatives.
- Analyzed computer logs and reports to identify and resolve program errors that significantly reduced technical issues and improved operational efficiency.
- Interacted with a high volume of customers daily by assisting with inquiries, requests, and concerns while maintaining a friendly, professional demeanor at all times.
- Traveled extensively all over the world and interacted with system integrators as well as users for the marine environment.
SERVICE ENGINEER
AT&T
01.2001 - 01.2007
- Provided world-class service to residential and business customers by administering competent technical expertise, resources and support.
- Utilized multifaceted skill set to repair and install telephone, fiber optic and high-speed internet lines including VOIP, T1, and ISDN circuits
Education
MPM - Project Management
Keller Graduate School of Management
OnlineBachelor of Science degree -
DeVry Institute of Technology
Chicago, IL01.2010
Associate's degree - Computer And Information Sciences
Coleman College
San Marcos, CA01.1998
Skills
- Effective team leadership
- Problem-solving skills
- Antenna
- Business Development
- Business development initiatives
- Contracts
- Development strategies
- Employee engagement
- Federal regulations
- Key business metrics
- Marine Corps
- Market data
- Market research
- Mentoring
- Prioritize
- Process Improvement
- Product Development
- PRODUCT MANAGEMENT
- Project Management
- Project scope
- Results-driven
- SALES ENGINEER
- Satcom
- Self-motivated
- Strategic Leadership
- Target market
- Technical Management
- Trade shows
- Account planning
- Sales presentation
- Market development
- Competitor tracking
Languages
Spanish
English
Timeline
Account Executive
VRC Metals Inc., LLC
03.2025 - Current
SENIOR SALES ENGINEER
Cobham Satcom
08.2022 - 10.2024
SENIOR DIRECTOR OF PRODUCT MANAGEMENT
Intellian Technologies
01.2019 - 08.2022
DIRECTOR OF PRODUCT MANAGEMENT
Intellian Technologies
01.2017 - 01.2019
PRODUCT MANAGER
Intellian Technologies
08.2016 - 11.2017
PROJECT MANAGER
Cobham SeaTel
01.2013 - 01.2016
PRODUCT MANAGER
Cobham SeaTel
01.2011 - 01.2013
TEST ENGINEER
Cobham SeaTel
01.2010 - 01.2011
SERVICE ENGINEER
Cobham SeaTel
01.2007 - 01.2010
SERVICE ENGINEER
AT&T
01.2001 - 01.2007
MPM - Project Management
Keller Graduate School of Management
Bachelor of Science degree -
DeVry Institute of Technology
Associate's degree - Computer And Information Sciences
Coleman College
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