Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jack Teegarden

Jack Teegarden

Milford

Summary

Sales professional prepared for role requiring focus on client engagement and revenue growth. Skilled in identifying customer needs and crafting personalized sales strategies that drive results. Reliable team player with commitment to collaboration and adaptability, ensuring seamless integration with dynamic team environments.

Overview

40
40
years of professional experience

Work History

Inside Sales Representative

Metal Resource Solutions
05.2023 - Current
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.

ON SITE SERVICE REP

GRAINGER INDUSTRIAL SUPPLY
04.2008 - 04.2023
  • Performed scheduled inventory counts and supply audits.
  • Coordinated inventory, stocking, and ordering.
  • Resolved customer complaints immediately, escalating those that required additional assistance.
  • Secured items and packages for transport to alleviate damage.
  • Completed forecasts to determine needed inventory.

CUSTOMER SERVICE SPECIALIST

GRAINGER INDUSTRIAL SUPPLY
09.1994 - 04.2008
  • Secured client retention by driving service and product benefits, features and recommendations around client’s needs.
  • Resolved inquiries to consistently meet performance benchmarks.
  • Supported operational improvements and resolution of problems to deliver top-notch customer service.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Assessed customer needs and upsold products and services to maximize sales.
  • Set up and activated customer accounts.

WAREHOUSE ASSOCIATE

GRAINGER INDUSTRIAL SUPPLY
09.1993 - 09.1994
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Picked and prepared numerous daily shipments in a controlled atmosphere warehouse environment.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Used pallet jacks to move items to and from warehouse locations.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Arranged items on store racks and shelves, checking correct location and proper count.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Rotated date sensitive material in inventory by following “first in, first out” approach to assure maximum product effectiveness.

HELICOPTER MAINTENANCE/ REPAIR CREWCHIEF

US ARMY
11.1985 - 07.1993
  • Followed proper technical manuals and safety protocols while troubleshooting, inspecting and performing repairs.
  • Completed repair and maintenance work to meet military aviation regulations and standards.
  • Maintained records of inspections, maintenance and repairs performed.
  • Recorded all maintenance performance in aircraft logbooks and completed other paperwork requirements as needed.
  • Cultivated a safe and organized work habit by maintaining active control over tools and equipment and always retaining FOD awareness.

Education

HIGH SCHOOL DIPLOMA -

LAKOTA HIGH SCHOOL
06.1985

Skills

  • Critical Thinking
  • Team building
  • Multitasking
  • Decision-making
  • Planning
  • Organization
  • PPE use
  • Customer Service

Timeline

Inside Sales Representative

Metal Resource Solutions
05.2023 - Current

ON SITE SERVICE REP

GRAINGER INDUSTRIAL SUPPLY
04.2008 - 04.2023

CUSTOMER SERVICE SPECIALIST

GRAINGER INDUSTRIAL SUPPLY
09.1994 - 04.2008

WAREHOUSE ASSOCIATE

GRAINGER INDUSTRIAL SUPPLY
09.1993 - 09.1994

HELICOPTER MAINTENANCE/ REPAIR CREWCHIEF

US ARMY
11.1985 - 07.1993

HIGH SCHOOL DIPLOMA -

LAKOTA HIGH SCHOOL

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