JACK THIEL
St. Petersburg,FL
Summary
Finance and Economics major with hands-on leadership experience in high-volume environments. Successfully managed logistics, client relationships, and quality control while ensuring clear communication and rapid decision-making. Recognized for adaptability and professionalism, aligning well with roles requiring effective situational awareness and operational excellence.
Overview
5
5
years of professional experience
Work History
Busser • Food Runner
The Vig
Phoenix, AZ
01.2025 - 05.2026
- Delivered orders accurately and maintained organization during peak hours to enhance customer satisfaction.
- Worked closely with servers and kitchen staff to maintain efficiency and prevent service disruptions.
- Facilitated fast-paced service operations through constant movement, awareness, and coordination.
- Enhanced situational awareness and rapid response skills in a dynamic environment to support efficient service.
Owner / Operator
Cardinal Detailing
Phoenix, AZ
01.2024 - 01.2025
- Expanded business operations into new market, adapting processes to meet diverse client needs and local environments.
- Managed operations encompassing marketing, service execution, and client communication to ensure seamless service delivery.
- Operated independently in field investigations, demonstrating accountability and effectiveness without supervision.
Owner / Operator
Detail Omaha
Omaha, NE
01.2022 - 01.2025
- Built and managed a client base including corporate and fleet accounts, requiring professional communication and reliability.
- Oversaw scheduling, logistics, branding, and service delivery — developing operational discipline and accountability.
- Managed customer issues, resolved conflicts, and maintained strong client relationships.
- Conducted on-site work requiring attention to detail, documentation, and quality control.
Barista • Front of House • Cook
Stories Coffee Co.
Omaha, NE
01.2021 - 01.2025
- Handled POS operations, multitasked across barista, kitchen, and FOH roles, and upheld quality and safety standards.
- Monitored customer behavior and store activity during high-volume flow, enhancing service responsiveness.
- Resolved customer and staff issues quickly and professionally, improving overall customer satisfaction.
- Trained new hires, creating onboarding resources to ensure consistency and adherence to operational standards.
Education
Bachelor of Science - Finance & Economics
Grand Canyon University
Phoenix, AZ01-2029
Skills
- Surveillance Awareness & Observation
- Field Operations & Situational Judgment
- Report Writing & Documentation
- Interviewing & Communication
- Time-Sensitive Decision Making
- Customer Interaction & Conflict Management
- Business Operations & Scheduling
- Problem Solving & Critical Thinking
- Team Coordination & Leadership
- High-Volume Environment Experience
- Customer Service
- Leadership
- Time Management
- Teamwork
- Business Operations
- Communication
- Problem Solving
- Training & Development
- Attention to Detail
- POS Systems
- Finance & Economics Knowledge
- Financial analysis
- Data interpretation
- Effective communication
ATHLETICS & COMMUNITY SERVICE
80+ Hours of Community Service (Athletic Support & Team Operations)
Extracurricular Activities
- Westside Soccer Team
- Tennis Team Manager
Timeline
Busser • Food Runner
The Vig
01.2025 - 05.2026
Owner / Operator
Cardinal Detailing
01.2024 - 01.2025
Owner / Operator
Detail Omaha
01.2022 - 01.2025
Barista • Front of House • Cook
Stories Coffee Co.
01.2021 - 01.2025
Bachelor of Science - Finance & Economics
Grand Canyon University