Jack Welsh
Houston,Texas
Summary
Organized server with experience in speed restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
5
5
years of professional experience
Work History
Server
Yaga's Cafe
03.2021 - 08.2022
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Bussed and reset tables to keep dining room and work areas clean.
Restaurant Busser/Host
Yaga's Cafe
06.2017 - 03.2020
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
High School Diploma -
Ball High School
Galveston, TX06.2020
Skills
- Greeting and Seating Guests
- Food Sales and Promotion
- High-Volume Dining
- Anticipating Guest Needs
- Customer Service and Rapport
- Glassware Polishing
- Transactions and Cash Handling
- To-Go Order Preparation
Timeline
Server
Yaga's Cafe
03.2021 - 08.2022
Restaurant Busser/Host
Yaga's Cafe
06.2017 - 03.2020
High School Diploma -
Ball High School
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