Jack Williams
Lucille's Smokehouse Bar-B-Que
Seal Beach,CA
1
Certification
8
years of professional experience
Experienced food service professional with over 5 years in high-volume restaurants. Delivering exceptional guest service and facilitating efficient table turnover. Expertise in multitasking, team collaboration, and maintaining a clean environment enhances the dining experience.
Work History
Server
4 Years 8 Months- Delivered exceptional service by serving drinks, taking food orders, and assisting guests, resulting in consistently high positive feedback and numerous great reviews on our website and Yelp
- Assisted bartender by managing food and drink orders, cleaning glasses, and maintaining bar cleanliness, ensuring smooth operations during peak hours
- Communicated effectively with team members to coordinate table assignments, achieving efficient seating arrangements and reduced guest wait times
- Managed multiple tasks simultaneously while maintaining professionalism and efficiency, contributing to a positive dining experience
- Handled multiple tasks simultaneously while upholding professionalism and efficiency, enhancing overall dining experience
- Worked with team members to create a positive work environment dedicated to excellent customer service
Host/Server Assistant
1 Year 1 Month- Greeted and welcomed guests upon arrival, fostering a warm atmosphere that contributed to guest satisfaction
- Managed guest reservations and seating arrangements efficiently, ensuring smooth flow of service during peak hours
- Collaborated with servers and bussers to maintain a high table turnover rate during peak hours, maximizing seating capacity
- Communicated effectively with kitchen staff to ensure timely delivery of food orders, minimizing delays
- Maintained cleanliness and organization of host stand area, supporting efficient front-of-house operations
- Collaborated with servers and bussers to maximize table turnover rate during peak hours, enhancing seating capacity
Host/Server/Busser
1 Year 4 Months- Prepared poke bowls, washed dishes, cleaned kitchen and dining areas, and managed food stations to enhance daily operations
- Ensured cleanliness and sanitation of dishes, utensils, and kitchen equipment, complying with health standards
- Maintained cleanliness and sanitation of all dishes, utensils, and kitchen equipment, ensuring compliance with health standards
- Maintained cleanliness and organization in the kitchen area, including proper storage of ingredients and utensils to ensure food safety
- Collaborated with team members for timely preparation and delivery of food orders, improving customer satisfaction
Host/Busser/Food Runner
1 Year 6 Months- Built strong relationships with regular customers, personalizing service to enhance overall dining experience
- Collaborated with bar staff to manage waiting areas during busy periods, minimizing guest wait times
- Supported servers by efficiently setting up and clearing tables, facilitating a smooth dining experience for guests
- Refilled water glasses and bread baskets promptly, ensuring guests had a pleasant and uninterrupted dining experience
- Maintained cleanliness and organization of dining areas, including wiping down tables, chairs, and condiment stations to uphold hygiene standards
Education
Associate's degree - Business
Dean's List - 2024
High school diploma
Skills
Customer service
Table turnover
Reservation Management
Host/hostess experience
POS
Food service
Food safety
Sanitation Procedures
Food Preparation
Menu Knowledge
Inventory Monitoring
Upselling
Restaurant experience
Hospitality
Food Preparation
Certification
RBS Certification
Timeline
Server
Lucille's Smokehouse Bar-B-Que
12.2021 - 08.2026Read More
Host/Server Assistant
Boathouse On The Bay
09.2020 - 10.2021Read More
Host/Server/Busser
Poke Pola
11.2019 - 03.2021Read More
Host/Busser/Food Runner
Lou & Mikes Eatery
05.2018 - 11.2019Read More
Millikan High School
High school diploma
Read More
Orange Coast College
Associate's degree from Business
Read More