JACK ZEPH
Raleigh,US
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy techniques.
Overview
8
8
years of professional experience
Work History
Insurance Broker
Walker Group
Raleigh, NC, NC
01.2025 - Current
- Resolved customer inquiries regarding policy changes or coverage issues.
- Provided advice to customers on insurance-related matters.
- Identified opportunities for cross-selling additional products or services.
- Finalized and maintained personal lines insurance policies within agency.
- Made appointments with potential clients to discuss products.
Sales Representative
Hendrick Automotive Group
12.2022 - 12.2024
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased amount of customers through self advertising using social media and Facebook Marketplace.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Leasing Consultant
Redpoint Raleigh
06.2022 - 12.2022
- Call and assist residents throughout the community
- Follow up with prospective interested customers to sell them apartments and keep our residency at 100% full for maximum profits
- Increased occupancy number by leveraging market knowledge and successful promotional strategies
- Led property tours to highlight features, answer questions, and reroute concerns in order to close deals
Team Leader
KEEPS CLEAN
11.2021 - 06.2022
- Met with homeowner and business owners and provided an outstanding job cleaning their work/home place
Assistant Manager
Autobell Car Wash
06.2019 - 10.2021
- Sell car wash detail services and increased sales of car wash packages, add on services and accessory products at high volume car wash business
- Help customers with memberships, gift cards and receipts
- Greet customers in a friendly manner and insured customers received a quality car wash and were satisfied at checkout
- Skilled at detailing vehicle interiors and exteriors
Technician
Bio-One
10.2020 - 09.2021
- Provided expert clean up and disinfection for Covid -19
- Trained to adhere to OSHA guidelines and CDC guidance to safely clean and disinfect businesses and residential properties
- Mold remediation
- Junk removal
- Hazardous waste and toxic substance clean up
Expo/Delivery/Host
Bedford Bistro
09.2017 - 11.2018
- Delivered take out orders for a local restaurant
- Other duties included keeping the kitchen and dining spaces clean and washing dishes
Education
High School -
Wakefield High School
Raleigh, NCBusiness Administration -
Wake Technical Community College
Raleigh, NCSkills
- People-oriented
- Training and development
- Sales growth
- Strong work ethic
- Sales expertise
- Teamwork
- Adaptive
- Customer service
Timeline
Insurance Broker
Walker Group
01.2025 - Current
Sales Representative
Hendrick Automotive Group
12.2022 - 12.2024
Leasing Consultant
Redpoint Raleigh
06.2022 - 12.2022
Team Leader
KEEPS CLEAN
11.2021 - 06.2022
Technician
Bio-One
10.2020 - 09.2021
Assistant Manager
Autobell Car Wash
06.2019 - 10.2021
Expo/Delivery/Host
Bedford Bistro
09.2017 - 11.2018
High School -
Wakefield High School
Business Administration -
Wake Technical Community College