Jackcylne Hinton
Customer Service Representative
Bowie,MD
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
35
35
years of professional experience
Work History
Customer Service Representative
Dollar Tree
Bowie, MD
10.2024 - Current
- Developed positive relationships with customers through friendly interactions.
- Developed strong relationships with customers by providing personalized assistance and support.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Custodial Specialist
Civil Rights Corporation
Bowie, MD
11.2022 - Current
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Restocked restroom supplies such as toilet paper, paper towels and soap dispensers.
- Stripped, sealed, finished and polished floors to maintain longevity and health.
Waitress
I-HOP, Inc.
Bowie, MD
01.1999 - 12.2023
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Performed basic math calculations when computing bills for customers' meals.
School Adminstrator
Open Door Church Ministries
Triangle, VA
04.1990 - 04.2021
- Organized staff meetings and professional development sessions for faculty members.
- Implemented strategies for improving student engagement in learning activities.
- Collaborated with teachers to develop lesson plans for students.
Custodial Manager
June Janitorial, LLC
Triangle, VA
06.1991 - 04.2020
- Supervised ongoing janitorial activities such as floor care, carpet cleaning, window washing and trash removal services.
- Provided direction and guidance to custodial staff on daily assignments and special projects.
- Participated in meetings with senior leadership providing updates on progress made within the custodial department.
Education
High School Diploma -
St. Mary’s Academy
Leonardtown06-1971
Some College (No Degree) -
Bliss College
Lewiston, MESkills
- Interpersonal relationship building
- Time management
- Relationship building
- Courteous demeanor
- Customer service
- Inventory control
- Administrative support
- Store maintenance
- Multi-task management
- Customer assistance
- Organizational skills development
- Product support
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Flexible work hoursPersonal development programsHealthcare benefits4-day work weekCareer advancementWork-life balancePaid sick leavePaid time offTimeline
Customer Service Representative
Dollar Tree
10.2024 - Current
Custodial Specialist
Civil Rights Corporation
11.2022 - Current
Waitress
I-HOP, Inc.
01.1999 - 12.2023
Custodial Manager
June Janitorial, LLC
06.1991 - 04.2020
School Adminstrator
Open Door Church Ministries
04.1990 - 04.2021
High School Diploma -
St. Mary’s Academy
Some College (No Degree) -
Bliss College
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