Jackelin Medrano
Indianapolis
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Triple E Realty & Property Management
Indianapolis, IN
08.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Additional Duties followed Management.
Bartender/Restaurant Server
Verde Flavors Of Mexico
Carmel, IN
09.2021 - 12.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Store Manager
Jack In The Box
Indianapolis, IN
03.2017 - 09.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Approved regular payroll submissions for employees.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
High School Diploma -
Warren Central High School
Indianapolis, IN05.2019
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Excel
- Inventory Systems
- Microsoft Word
- Excel spreadsheets
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Triple E Realty & Property Management
08.2023 - Current
Bartender/Restaurant Server
Verde Flavors Of Mexico
09.2021 - 12.2023
Store Manager
Jack In The Box
03.2017 - 09.2021
High School Diploma -
Warren Central High School