Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jackeline Figueroa

Miami

Summary

Dynamic professional with experience at Benihana, excelling in customer service and team collaboration. Proven ability to resolve issues swiftly while maintaining professionalism. Bilingual communicator adept at multitasking in fast-paced environments, leveraging strong problem-solving skills and proficiency in Microsoft Office to enhance operational efficiency and drive positive guest experiences.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender/Restaurant Hostess

Benihana
Miami
11.2022 - Current
  • Fostered positive working relationships with peers by promoting open communication.
  • Greeted guests with friendliness and professionalism.
  • Resolved any customer complaints or issues quickly and professionally.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Answered phones promptly to record and confirm reservations.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Neatly sliced and pitted fruit for garnishing drinks.
  • Handled cash payments and reconciled daily transactions accurately.
  • Ensured compliance with health and safety regulations at all times.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Helped service staff handle demand by distributing food and beverages.
  • Effectively multitasked within fast-paced environment.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Performed opening and closing duties including restocking supplies.

Warehouse Worker

Amazon
Miami
09.2020 - 12.2022
  • Transported goods to designated warehouse areas efficiently and accurately.
  • Ensured strict adherence to safety protocols while operating machinery.
  • Loaded cargo onto transport devices, utilizing affixing tools for secure transportation.
  • Staged and sorted various product types in preparation for loading.
  • Maintained clean workstations and pallet areas to preserve a safe work environment.
  • Operated scanners and computers to track orders effectively.
  • Collaborated within team environments to enhance overall productivity.
  • Managed time effectively, ensuring task completion met scheduled deadlines.

Education

High School Diploma -

Robert Morgan Educational Center
Miami, FL
06-2020

Some College (No Degree) -

Miami Dade College
Miami, FL

Skills

  • Customer service
  • Team collaboration
  • Adaptability
  • Bilingual
  • Effective communication
  • Time management
  • Effective multitasking
  • Problem solving
  • Professionalism
  • Computer and Microsoft office skills

Certification

  • CDA Certified

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Bartender/Restaurant Hostess

Benihana
11.2022 - Current

Warehouse Worker

Amazon
09.2020 - 12.2022

High School Diploma -

Robert Morgan Educational Center

Some College (No Degree) -

Miami Dade College

Similar Profiles

CREATE PROFILE