Job Search Status
Open to workDesired start date: Open to discussion
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridLocation: Avondale, AZ
Open to relocation: No
Open To Work
Hi, I’m
Jackeline Rodriguez
Avondale,AZ
I don’t want to live—I want to love first and live incidentally.
Zelda Fitzgerald, to F. Scott Fitzgerald
Work Preference
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
years of professional experience
Education
East Los Angeles CollegeMonterey Park, CA
Some College (No Degree) from Undecided
08-2013
Monterey High Los Angeles, CA
High School Diploma
06-1998
Skills
- Outbound and inbound calls
- Prospect relationship building
- Sales proficiency
- Complaint resolution
- Sales expertise
- New teller training
- Upselling
- Retail loss prevention
- Positive and professional
- Reliable and punctual
- Energetic self-starter
- Cleaning techniques
- Multi-tasking strength
- Excellent people skills
- Retail merchandising expertise
- Exceptional customer service
- Superb time management
- Fitting room maintenance
- Phone reception
- Organization
- Filing experience
- Keyboarding skills
- Preparing contracts
- Mail distribution
Work History
United FP Management LLCAvondale, AZ
Front Desk Representative
01.2025 - Current
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Transcribed phone messages and relayed to appropriate personnel.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Collected membership fees, and payments.
- Maintained clean and organized front desk areas to uphold polished company image.
- Enforced policies and procedures to increase efficiency.
TJX Companies Avondale, AZ
Retail Merchandise Associate
11.2024 - 02.2025
Job overview
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions regarding store merchandise, department information, and pricing.
IlusionMontebello, CA
Telemarketer
04.2007 - 05.2010
Job overview
- Greeted customers in a friendly, professional manner on the phone.
- Maintained up-to-date knowledge of company products and services.
- Initiated outbound calls to prospective clients using scripts.
- Followed up with existing customers regarding additional products or services that may be of interest.
- Handled inbound telephone calls from interested customers.
- Maintained and recorded customer information in database.
- Provided timely, courteous, and knowledgeable responses to information requests.
- Collaborated with new customers to give details about company offerings.
Superior Tax ServicesLos Angeles , CA
Secretary
03.2005 - 01.2007
Job overview
- Greeted visitors in a professional manner, and directed them to the appropriate personnel.
- Organized and maintained executive calendars, including scheduling meetings and conference calls.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Organized files, faxed reports, and scanned documents, maintaining the front desk and reception area in a neat and organized fashion.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Provided administrative support to the office manager and other staff members.
Bonitas BoutiqueEast Los Angeles, CA
Sales Associate/Cashier Team Lead
06.2003 - 11.2006
Job overview
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, prices, sizing and styling.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Collaborated with management teams to develop innovative marketing strategies.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Ticketed, arranged and displayed merchandise to promote sales.
- Bagged or packaged purchases and wrapped gifts.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Languages
Spanish
Professional
Software
Excell
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Interests
Learning new languages
Timeline
Front Desk Representative
United FP Management LLC
01.2025 - Current
Retail Merchandise Associate
TJX Companies
11.2024 - 02.2025
Telemarketer
Ilusion
04.2007 - 05.2010
Secretary
Superior Tax Services
03.2005 - 01.2007
Sales Associate/Cashier Team Lead
Bonitas Boutique
06.2003 - 11.2006
East Los Angeles College
Some College (No Degree) from Undecided
Monterey High
High School Diploma