Hi, I’m
Jackelyn Cantrell
Hendersonville ,NC
Summary
Hardworking and passionate job seeker with strong organizational skills. To obtain a position within an organization that will utilize my experience and be able to contribute to the company's overall success as well as mine.
Overview
8
years of professional experience
Work History
Envision Eye Care
Lead Medical Assistant
08.2022 - Current
Job overview
- Directed patients to exam rooms, fielded questions, and prepared for physician examination.
- Assisted with routine checks and diagnostic testing.
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills. Prior authorizations
- Dry eye treatments and explaining treatment plan. Helping patients fill out consent forms.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Create a daily schedule for the medical assistants.
- Close all exam rooms and ensuring all equipment is properly shut down.
- Handle equipment maintenance.
Miracle Ear
Assistant Manager NC/SC Regions
06.2022 - Current
Job overview
- Daily sales report
- Took care of customer complaints
- Maintained impeccable office organization to support efficiency, professionalism, and performance objectives
- Answering and forwarding calls
- Oversaw receiving hearing aids as well as keeping track of what went out
- Managed Inventory
- Managed staff meetings
Miracle-Ear
Patient Care Coordinator
06.2021 - Current
Job overview
- Answering phone
- Scheduling appointments
- Running financing
- Running checks and taking payments
- Taking copies of DL and Insurance cards
- Pulling files
Cook Health Care Services Group
Cook
01.2017 - 06.2021
Job overview
- Cooked and prepped meals for residents
- In charge of the line for dinner services
- Dated food for correct dates
- Put up food that came on the truck
- Prepared drinks and rolled silverware
- Put up menus
Education
East Henderson High School
High School Diploma
Skills
- HIPAA Compliance
- Clinical Leadership
- Staff Oversight
- Scheduling and Appointment Management
- Professionalism and Ethics
- Patient Care Coordination
- Medical terminology knowledge
- Professional Bedside Manner
- Customer Service
- Fluent in Spanish
- Some coding
References
Elizabeth Torres (828)736-6753
Tonia Austin (864)641-8506
Johnny Cantrell (828)845-2515
Andrew Biebinger (828)736-3599
Manuela Puentes (828)642-6674
Communication Skills
I believe that communication is key for leadership, which is why I focus so much on listening to feedback people have for me. I do believe in good communication with the people you work with/around.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Lead Medical Assistant
Envision Eye Care
08.2022 - Current
Assistant Manager NC/SC Regions
Miracle Ear
06.2022 - Current
Patient Care Coordinator
Miracle-Ear
06.2021 - Current
Cook
Cook Health Care Services Group
01.2017 - 06.2021
East Henderson High School
High School Diploma
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