JACKI DALE
Westminster,CO
Summary
Seasoned Billing Manager with over a decade of experience at EMS Billing Solutions, Inc and prior tenure at Pridemark Paramedics, adept in Revenue Cycle Management and leveraging Interpersonal Communication to enhance billing accuracy and efficiency. Proven track record of improving procedures, significantly reducing errors, and fostering strong client relationships. Skilled in both team leadership and cash flow forecasting.
Overview
18
18
years of professional experience
1
1
Certification
Work History
BILLING MANAGER
EMS BILLING SOLUTIONS, INC
07.2011 - Current
- Acted as point person for billing-related inquiries to assist various departments and with clients.
- Oversaw the preparation of monthly client invoices ensuring accuracy in all calculations
- Successfully managed billing operations, including account receivable, invoicing, and collections.
- Resolved rejections or denials and coordinated revisions or adjustments for resubmission
- Developed procedures to improve accuracy of billing records and reduce errors
- Managed team members responsible for day-to-day operations of the billing department
- Tracked performance metrics related to billing operations using appropriate tools
- Submitted delinquent accounts to attorneys and outside agencies for collection
PRIVATE PAY SPECIALIST
PRIDEMARK PARAMEDICS
10.2006 - 06.2011
- Implemented strategies to improve performance, accuracy, and quality
- Leveraged strong communication skills to build relationships with clients
- Coordinated with cross-functional teams on projects and initiatives
- Billed all private pay accounts and assisted in other billing areas
- Called patients on past due balances
Education
HIGH SCHOOL DIPLOMA -
CENTRAL HIGH SCHOOL
Omaha, NE05.1988
Skills
- Revenue Cycle Management
- Cash Flow Forecasting
- Personnel oversight
- Audit support
- Interpersonal Communication
Certification
- Certified Ambulance Coder
- Certified Ambulance Compliance Officer
Timeline
BILLING MANAGER
EMS BILLING SOLUTIONS, INC
07.2011 - Current
PRIVATE PAY SPECIALIST
PRIDEMARK PARAMEDICS
10.2006 - 06.2011
- Certified Ambulance Coder
- Certified Ambulance Compliance Officer
HIGH SCHOOL DIPLOMA -
CENTRAL HIGH SCHOOL
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