Professional with strong experience in mortgage industry, prepared for this role. Proven ability to assess clients' financial needs, originate loans, and ensure compliance with regulations. Reliable team player who adapts to changing demands and focuses on achieving results. Skilled in customer service, financial analysis, and communication.
Overview
9
9
years of professional experience
Work History
Mortgage Loan Officer
Novus Home Mortgage
10.2023 - 02.2024
Business development through effective marketing strategies, sales, social media and business networking.
Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
Enhanced client retention by providing outstanding service throughout mortgage process, from pre-approval to closing.
Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
Analyzed loan applications and credit reports to determine loan eligibility and risk level.
Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
Developed extensive network of referral partners to source new mortgage loan opportunities.
Mortgage Loan Officer
Bank of England
06.2023 - 08.2023
Mortgage Loan Officer
Evergreen Home Loans
06.2022 - 01.2023
Mortgage Loan Officer
Sierra Pacific Mortgage
12.2021 - 06.2022
Mortgage Loan Officer
Homeowners Financial Group
07.2021 - 12.2021
Mortgage Loan Officer
Guaranteed Rate
03.2021 - 06.2021
Mortgage Loan Officer
Stearns Financial Group
01.2021 - 03.2021
**Retail division sold to Guaranteed Rate and announced after first day of training
Landscape Designer
Jardin Girl - Business Owner
05.2015 - 12.2020
Evaluated existing landscapes and provided recommendations for improvements based on client needs and environmental considerations.
Managed all logistics of purchasing plants, garden decor, scheduling trades for implementation and job management
Communicated effectively with clients throughout the entire design process to ensure satisfaction with the final product.
Assisted in preparing cost estimates for proposals that accurately reflected the scope of work required.
Business development, sales, bookkeeping, customer service, maintenance of seasonal flower business and troubleshooting
Managed multiple projects simultaneously while maintaining strict deadlines and budgets.
Established strong working relationships with local nurseries, suppliers, and contractors to ensure quality materials were sourced for each project.
Education
AA/Certification - Landscape Design and Management
Fleur de Lis Institute
Tucson, AZ
01.2008
Real Estate Principals, RE Law and RE Appraisal
San Diego Community College
San Diego, CA
01.1990
General Business courses
University of Nebraska
Lincoln, NE
01.1983
Skills
Residential mortgage lending regulations
Sales Development
Financial Analysis
Licensed Mortgage Loan Originator
Client Account Management
Marketing expertise
Customer service-focused
Analytical and Critical Thinking
Microsoft Office
Attention to Detail
Oral and Written Comprehension
References
Available upon request
Timeline
Mortgage Loan Officer
Novus Home Mortgage
10.2023 - 02.2024
Mortgage Loan Officer
Bank of England
06.2023 - 08.2023
Mortgage Loan Officer
Evergreen Home Loans
06.2022 - 01.2023
Mortgage Loan Officer
Sierra Pacific Mortgage
12.2021 - 06.2022
Mortgage Loan Officer
Homeowners Financial Group
07.2021 - 12.2021
Mortgage Loan Officer
Guaranteed Rate
03.2021 - 06.2021
Mortgage Loan Officer
Stearns Financial Group
01.2021 - 03.2021
Landscape Designer
Jardin Girl - Business Owner
05.2015 - 12.2020
Real Estate Principals, RE Law and RE Appraisal
San Diego Community College
General Business courses
University of Nebraska
AA/Certification - Landscape Design and Management