
Ability Summary Over 20 years in Management/Supervisor with expertise in Retail, Bowling, and Customer Service Industries. Proficient in budgeting costs to maximize returns. Creative ability utilizing limited materials and resources to accomplish goals. Outstanding work ethic: proficient computer skills, machinery maintenance, excellent communication skills, team building/leadership, excels in fast-paced environment, wide range of practical/problem solving skills, and promotes safety & quality control. Dynamic Dispatch Manager with 1 1/2 years of experience supervising dispatch staff to coordinate service and deliveries. Monitors and proactively adjusts service to maximize on time performance and productivity. Demonstrates effective use of scheduling software, telephone and data analysis skills to track, trend and take action to effectively manage dispatch support implementation while coaching team members toward improvement.