Jackie Donahue
Bradenton,FL
Summary
Multi-tasking Manager known for creating positive workplace culture and high-performing teams. Excellent leadership skills with 20 plus years of management and 13 years of healthcare experiences.
Overview
17
17
years of professional experience
Work History
Practice Manager
MaxHealth
Bradenton, FL
03.2024 - Current
- Managed day-to-day operations, working efficiently and productively with all team members.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Developed close working relationships with front office and back-office staff.
- Coordinated with physicians to optimize appointment schedules and maximize daily patient flow
Practice Manager
Manatee Physician Alliance - Manatee Primary Care
Bradenton, FL
06.2015 - 03.2024
- Oversaw daily operations of practice such as patient schedules, inventory management, office upkeep ensuring organized work environment conducive to efficiency and patient satisfaction.
- Monitored key performance indicators regularly, identifying areas requiring improvement and implementing targeted action plans.
- Managed and streamlined Central Call Center supporting 6 Primary Care practices
- Developed close working relationships with front office and back-office staff.
Accountant
Diversified Services Enterprises, Inc.
Sarasota, FL
02.2012 - 06.2015
- Handled daily accounts payable for multiple entities
- Handled monthly accounting duties to include, monthly reconciliations, sales tax filings and payments, bank reconciliations, accounts receivables track rental properties and special projects
Director of Operations
Urology Partners
Bradenton, FL
06.2010 - 04.2011
- Managed day to day operations to ensure needs of patients, physicians, staff are met.
- Managed patient flow to insure minimal delay and interruptions to both patients and providers
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Assistant Administrator
Urology Partners
Bradenton, FL
05.2009 - 06.2010
- Managed day to day practice operations
- Coordinated physician talks in local community
- Marketed practice
- Conducted Quarterly Partners Meeting
- Handled Human Resource activities
- Prepared Financial statements
Accounting/HR Manager
Urology Partners
Bradenton, FL
03.2007 - 05.2009
- Managed all accounting functions within practice
- Responsible for hiring and firing personnel
- Conducted Weekly Staff Meeting
- Conducted Quarterly Partner Meeting
- Spearheaded Practice Employee Committee
Education
Bachelor of Science - Accounting
University of South Florida
Sarasota05.1995
Skills
- Operations Management
- Accounting
- Customer Service
- Leadership
- Team building
- Operational Efficiency
- Workflow Optimization
- Schedule Management
Timeline
Practice Manager
MaxHealth
03.2024 - Current
Practice Manager
Manatee Physician Alliance - Manatee Primary Care
06.2015 - 03.2024
Accountant
Diversified Services Enterprises, Inc.
02.2012 - 06.2015
Director of Operations
Urology Partners
06.2010 - 04.2011
Assistant Administrator
Urology Partners
05.2009 - 06.2010
Accounting/HR Manager
Urology Partners
03.2007 - 05.2009
Bachelor of Science - Accounting
University of South Florida
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