Jackie Fergus
Sidney,OH
Summary
I have spent a great deal of my adult life in customer service I believe this has helped groom me to take the next step I believe my attitude and work ethic will be plus for any workplace atmosphere
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
19
19
years of professional experience
Work History
Sales Associate
Goffena Furniture
Sidney , OH
12.2022 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
Front of the house manager
Murphy's Craft Bar and Kitchen
Sidney, USA
02.2020 - 12.2022
- Company Overview: It is my job to make the weekly schedule for all front of the house employee's, make weekly orders, make bank deposits and withdrawals, calculate all tips, oversee all customer complaints, help set up and schedule large parties, I also bartend and serve daily
- I help create cocktails for new menus and specials, and help with basic day to day duties of running a restaurant
- It is my job to make the weekly schedule for all front of the house employee's, make weekly orders, make bank deposits and withdrawals, calculate all tips, oversee all customer complaints, help set up and schedule large parties, I also bartend and serve daily
- I help create cocktails for new menus and specials, and help with basic day to day duties of running a restaurant
Server
Basils
Troy, USA
05.2015 - 02.2020
- Company Overview: Taking care of Customers, taking care of liquor Orders, making the schedule for all the servers, taking care of front of the house paperwork, and balancing out the money
- Taking care of Customers, taking care of liquor Orders, making the schedule for all the servers, taking care of front of the house paperwork, and balancing out the money
Applebee's
Sidney and Troy, USA
05.2005 - 07.2016
- Company Overview: Taking care of customers, taking orders, making drinks, and taking care of all my customers' needs
- Taking care of customers, taking orders, making drinks, and taking care of all my customers' needs
Education
Certificate - Real state
Sinclair Community College
01.2015
Highschool Diploma -
01.2002
Skills
- Inventory Control
- Sales Development
- Contract Preparation
- Problem-solving skills
- Teamwork and Collaboration
- Verbal/written communication
- Exceptional customer service
- Sales expertise
- Money Handling
- Sales Goals Attainment
- Excellent people skills
- Price quote preparation
- Professional Demeanor
- Superb time management
- Positive and professional
- Multi-tasking strength
- POS System Operation
- Reliable and punctual
Timeline
Sales Associate
Goffena Furniture
12.2022 - Current
Front of the house manager
Murphy's Craft Bar and Kitchen
02.2020 - 12.2022
Server
Basils
05.2015 - 02.2020
Applebee's
05.2005 - 07.2016
Certificate - Real state
Sinclair Community College