Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Program Specialist
City Of Medford
Medford, OR
05.2017 - 12.2022
Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
Improved overall program effectiveness through comprehensive data analysis and evaluation of key performance indicators.
Conducted thorough needs assessments to identify gaps in service delivery and inform program development efforts.
Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
Determined customer needs and developed program initiatives according to preferences.
Worked alongside other professionals to outline and implement program plans and objectives.
Developed, coordinated and administered deferred sentencing programs.
Ensured compliance with relevant regulations throughout all stages of program implementation by closely monitoring adherence to established guidelines.
Built strong relationships with external partners to secure resources and support necessary for program success.
Legal Assistant
Jackson County District Attorneys Office
Medford
07.2003 - 05.2017
Filed court documents and legal pleadings with court clerk on behalf of attorneys.
Organized documents to manage paper and electronic filing systems of clients.
Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Prepared and drafted correspondence and legal forms to maintain smooth communications.