

Dynamic Senior Account Manager with over 20 years of experience in the automotive and RV sectors, recognized for driving growth in a substantial book of business. Exceptional communication skills and a customer-centric approach foster strong client relationships and enhance satisfaction. Proven ability to thrive both independently and collaboratively, ensuring responsiveness to client needs. Aiming to leverage extensive industry expertise to further elevate client success and business development initiatives.
Identified both Independent and Franchise dealer prospects, nurtured relationships, and negotiated successful contracts through effective presentations and negotiations with potential clients. I also sold over 10 Sell Your Car agreements in 90 days, along with supporting others to learn more about it. I am a team player who does what's best for our customers, and what's best for TrueCar. I work well with my team and the Account Managers to grow the Region. Maintained comprehensive database of existing customers and prospective leads. Established customer accounts leveraging negotiation and closing skills.
I established relationships with more than 200 automotive dealers across multiple regions. Monitored dealer performance metrics, including sales volumes, revenue targets, and profitability goals. Provided product advice and troubleshooting support for customer issues. Developed and implemented strategies to increase customer loyalty and retention. Created presentations for prospective dealers outlining the benefits of partnering with the company.
I managed projects from start to finish, from prospecting for projects, writing proposals, and selling the job. Once the job was sold, I applied for permits, ordered materials, hired the subcontractor, scheduled the work, and then oversaw the project to completion. I established a profitable residential department in three months.
Execute stock and cryptocurrency investment trades. Mentor junior traders on strategies and best practices. Supervised daily asset movement, new account development and trade review.
Finance Manager. Reviewed credit applications against established parameters to determine approval, rejection, or modification requirements. Sold service contracts, insurance, and after-market products. 2/18-5/18: Consignment Manager, sought out RVs to consign to inventory for Camping World. I worked directly with individuals, conducted a thorough appraisal, and negotiated the price. Utilized Salesforce along with Word, Excel, and Outlook.
Maintained and grew 200 franchise and independent dealer accounts for Manheim Denver. Utilized Salesforce.com to track minimum of 15 accounts per day, 8 in person. Provided excellent service to customers and maximized selling opportunities. Negotiated contracts, closed agreements and exceeded goals in various categories.
Developed relationships with over 200 of Liveperson's major accounts and provided individualized customer service to maintain longevity of accounts. Utilized Salesforce, Outlook, Word, Excel and Powerpoint. Identified potential customers and grew book of business including Automotive and RV dealers nationwide.
As an Advertising Consultant with AutoTrader.com in Florida and Alabama for 6 years, I have a high level knowledge of dealer processes and operations in which I consistently exceeded territory goals. Continued with 5 years as a Product Specialist with KBB in divisions across the country. Specialized in targeting new business, presenting, and closing new business to increase revenue growth as well as training the field staff to be more proficient with KBB Instant Cash Offer. I was able to double revenue growth in 3 separate territories. Salesforce, Concur, powerpoint and various Microsoft programs were utilized daily.
Sandler Sales Essentials Certification achieved 2024
NADA Dealer Academy