Jackie Huffman
Denver,CO
Summary
Attentive manager experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Finds joy consistently fostering superior guest experience among her team and creating motivation and action within metrics and success of her store.
Overview
9
9
years of professional experience
Work History
Assistant Manager of Guest Experience
Lululemon
Denver, CO
07.2021 - Current
- Analyzed customer data to determine trends and opportunities for improved customer satisfaction.
- Provided guidance, support, and coaching to team members in order to improve their customer service skills.
- Established clear goals for team members in regards to improving the overall guest experience.
- Oversaw staff recruitment, hiring, and training processes.
- Developed and implemented visual merchandising strategies to optimize customer experience and improve sales.
Assistant Store Manager
Lululemon
San Francisco , CA
07.2018 - 07.2021
- SOL for San Francisco Centre NSO 2020
Key Leader
lululemon
San Francisco
05.2017 - 07.2018
- Organized events and activities to foster collaboration among community members. Established strategy in guest retention and sales with leading Run Club and Yoga Events
Educator
lululemon
San Diego - San Fransisco
03.2015 - 05.2017
Education
Environmental Science -
Colorado University
Boulder05-2010
Skills
- Proven business assessment and strategy implementation
- Employee enrollment
- Product and visual merchandising strategy
- Coaching and development
- Passionate about exceptional guest experience
Timeline
Assistant Manager of Guest Experience
Lululemon
07.2021 - Current
Assistant Store Manager
Lululemon
07.2018 - 07.2021
Key Leader
lululemon
05.2017 - 07.2018
Educator
lululemon
03.2015 - 05.2017
Environmental Science -
Colorado University