
Driven by results, I leveraged my expertise in problem-solving and product knowledge at Michaels Craft Store to enhance customer satisfaction and retention. Skilled in POS operations and customer service, I played a key role in maintaining an inviting store atmosphere, directly contributing to a positive shopping experience. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.