Jackie Johnson
Springfield
Summary
I have many years experience in finding creative solutions to problems that satisfy all involved. I am a multi-tasker and often find myself doing multiple projects at once. I enjoy working on a team and collaborating with others. It is important to me to be professional, in person, on the phone or through email, while also being personable.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Customer Service Associate
BassPro Cabelas
04.2023 - Current
- Answering customer inquiries via phone and in person
- Selling Oregon hunting and fishing licenses
- Assuring customer satisfaction through returns and/or exchanges
- Placing online orders for items not found in stores
- Assisting customers with their Cabelas Mastercard applications
- Logging defective and/or stolen merchandise
Sales Asscoiate
Fred Meyer/Kroger
07.2022 - 04.2023
- Assisted customers with their grocery and home department purchases
- Set up store displays
- Assisted customers in locating items throughout entire store
- Made nightly closing announcements
- Responsible for closing cash deposits
Stay at Home Mom/Daycare Provider
10.2016 - 07.2022
- Devoted time to homeschooling my 4 children
- Provided infant care and after school care to other children
- Organized and ran a busy household
Resident Caregiver
Briarwood Assisted Living
07.2014 - 10.2016
- Assisted care facility residents with daily living activities. Including: eating, dressing, incontinent care
- Served meals in facility dining room
- Hospice care including comfort measures, transferring immobile patients and being a support for family members
Education
Some college - General
Lane Community College
Eugene, OR06.1995
Skills
- ADLs
- Problem solving
- Phone etiquette
- Multitasking
- Cash register
- Retail sales
- Basic math
- Communication skills
- Cash handling
- Customer support
- Customer service
Certification
Driver's License
Timeline
Customer Service Associate
BassPro Cabelas
04.2023 - Current
Sales Asscoiate
Fred Meyer/Kroger
07.2022 - 04.2023
Stay at Home Mom/Daycare Provider
10.2016 - 07.2022
Resident Caregiver
Briarwood Assisted Living
07.2014 - 10.2016
Some college - General
Lane Community College