Jackie Kennedy
Floral City,FL
Summary
Licensed Florida All-Lines Insurance Adjuster (6-20) with over seven years of experience in the automotive and customer service industries. Skilled in vehicle evaluation, policy coordination, and customer communication. Gained familiarity with insurance processes through direct collaboration with warranty and finance teams. Known for professionalism, organization, and empathy when assisting clients. Excited to bring these transferable skills into an adjusting career.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Account Manager
Buhler Jeep Dodge Ram
10.2019 - 05.2025
- Partnered with customers and finance teams to complete contracts, trade-ins, and warranty enrollments.
- Helped clients understand protection plans, coverage, and post-sale procedures.
- Evaluated trade-in conditions and collaborated on damage documentation when applicable.
- Consistently exceeded monthly performance goals through clear communication and service excellence.
- Developed and maintained strong client relationships to drive customer satisfaction and retention.
- Conducted market analysis to identify trends and inform strategic decision-making processes.
- Implemented CRM systems to streamline sales tracking and improve communication with clients.
- Analyzed sales data to refine approaches, resulting in improved conversion rates and customer engagement.
- Negotiated prices, terms of sale and service agreements.
Auto Sales & Administrative Specialist
Coastal Auto Group
05.2018 - 09.2019
- Managed DMV and insurance paperwork for each sale with precision.
- Coordinated warranty and financing documents with third-party providers.
- Balanced sales support and administrative responsibilities to maintain compliance and customer satisfaction.
Sales Associate
TJ Maxx
10.2014 - 11.2017
- Delivered outstanding customer service while managing merchandising and inventory.
- Supported team operations and trained new staff in sales and client communication.
Education
Associate of Science - Marketing
Jamestown Community College
Jamestown, NY05-2016
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Panama Central School
Skills
- Client relationship building
- Sales strategy development
- Lead prospecting
- Strategic account development
- CRM proficiency
- Market analysis
- Powerful negotiator
- Account management
- Rapport and relationship building
Certification
- Florida All-Lines Adjuster License (6-20) — Active
- Familiar with auto and property claims processes through extensive dealership and insurance coordination experience.
Timeline
Sales Account Manager
Buhler Jeep Dodge Ram
10.2019 - 05.2025
Auto Sales & Administrative Specialist
Coastal Auto Group
05.2018 - 09.2019
Sales Associate
TJ Maxx
10.2014 - 11.2017
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Panama Central School
Associate of Science - Marketing
Jamestown Community College