Jackie Legg
Hensley,AR
Summary
Proven achiever with extensive experience in warehouse operations and data collection, notably with Amazon and the US Census Bureau. Excelled in streamlining shipment processes and enhancing data accuracy through meticulous organization and quality control. Demonstrates exceptional decision-making and quick learning abilities, contributing to efficient team performance and customer satisfaction. Focused Order Fulfillment Associate excels at prioritizing, completing multiple tasks simultaneously and following through to achieve daily fulfillment goals. Possesses working knowledge of ordering and packing systems. Service-focused individual and friendly team player with talent for building productive working relationships.
Overview
20
20
years of professional experience
Work History
Order Fulfillment Associate
Amazon
03.2023 - Current
- Defined problem to identify, prioritize and select alternatives.
- Looked outside known experience to find solutions and produce results.
- Employed various tools and equipment to find solutions to difficult or complex issues.
- Researched and extracted data to complete tasks.
- Defined problems to make decisions and moved forward to support quick resolution.
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
Census Enumerator
US Census Bureau Chicago Regional
08.2019 - 03.2020
- Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
- Met with supervisor to review procedures, report issues or concerns and receive instructions.
- Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.
- Efficiently organized collected data, facilitating timely submission to supervisors for review and analysis.
- Improved data accuracy by diligently collecting and recording census information from households.
- Enhanced community participation in the census by conducting door-to-door visits and providing clear explanations of the process.
- Utilized various technologies, such as handheld devices and mapping software, streamlining enumeration processes and improving overall efficiency.
- Demonstrated excellent time management skills while adhering to strict deadlines for submitting completed questionnaires.
Census Enumerator
US Census Bureau Chicago Regional
01.2009 - 01.2010
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
- Navigated difficult situations professionally, such as dealing with uncooperative respondents or resolving conflicts among team members.
- Performed field staff duties critical to completing accurate count in hard-to-reach communities.
- Supported quality assurance efforts by double-checking collected data for potential errors or discrepancies prior to submission.
- Coded data from participant interviews.
- Served as last line of defense to obtain accurate count for federal funding and fair political representation.
Team Lead
Alliance Parts Warehouse
01.2005 - 06.2008
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Observed packing operations to verify conformance to specifications.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
GED -
Dermott Adult Education Center
Dermott, AR04.1994
Skills
- Warehouse Operations
- Packing expertise
- Product Packaging
- Shipment Preparation
- Quality Control
- Dependable and reliable
- Decision-Making
- Organization management
- Staff Training
- Quick Learner
Timeline
Order Fulfillment Associate
Amazon
03.2023 - Current
Census Enumerator
US Census Bureau Chicago Regional
08.2019 - 03.2020
Census Enumerator
US Census Bureau Chicago Regional
01.2009 - 01.2010
Team Lead
Alliance Parts Warehouse
01.2005 - 06.2008
GED -
Dermott Adult Education Center