Jackie Leyman

• Responded to passenger concerns and complaints politely and professionally.
• Developed strong communication skills while interacting with diverse groups of riders daily.
• Followed company guidelines and policies when interacting with passengers.
• Assisted passengers with loading and unloading luggage for enhanced customer care.

Sold Life insurance working from home

• Loaded, unloaded, and moved material to and from storage and production areas.
• Consistently lifted materials weighing as much as 50 pounds.
• Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
• Reduced order processing times with streamlined picking, packing, and shipping procedures.

• Contributed to increased overall happiness among elderly clients by fostering a positive atmosphere within the caregiving environment.
• Alleviated feelings of isolation among elderly clients by encouraging social interaction both within the facility and with outside community groupsevents.
• Provided mental stimulation for dementia patients through engaging activities designed to slow cognitive decline.

• Built strong relationships with clients through consistent communication and excellent customer service.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
• Maintained high standards of customer service by building relationships with clients.
• Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
• Cross-sold insurance products to existing clients to reach sales targets.

• Answer Phones and Take Payments, Input Records into Paperport, Look up Client Information in the Farmer's Agency Dashboard, Help Run Office

• Apps for families with Autism

• Internet Marketing

• Mobile Marketing

• Internet Market
• Expanded customer base through cold calling, networking, and relationship building.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Increased sales revenue by identifying and targeting high-potential accounts.