Hi, I’m
Jackie McCurry
Summary
Customer-centric, team-oriented professional with a diverse background in restaurant, retail, hospitality, and business management. Former manager in the restaurant and retail industry, demonstrating a strong foundation in providing exceptional customer service and leading teams to success. Successfully transitioned into owning and operating a cleaning service, honing skills in cost-cutting and revenue-boosting strategies. Driven to expand clientele and deliver outstanding results through innovative management techniques. Known for organization and diligence, possesses excellent written, oral, and interpersonal communication skills to effectively collaborate with clients and motivate a dynamic team.
Overview
5
years of professional experience
Work History
General Manager
Job overview
- Interviewed and hired new team members
- Evaluated sales and production goals
- Executed plan for meeting or exceeding goals
- Addressed and resolved customer concerns and suggestions
- Implemented and executed plans to reduce the loss of inventory, thus increasing revenue
Assistant General Manager
Job overview
- Assisted in developing team member schedules
- Trained team members
- Delegated roles and responsibility among team members
- Checked inventory and made orders with the appropriate vendor
Driver
Job overview
- Transported freight to designated location
- Maintained legal logbook of driving as required by DOT
- Fueled truck with diesel fuel and DEF
- Performed pre trip and post trip inspections
- Kept load in legal weight requirements
Surveillance Observer
Job overview
- Observe multiple surveillance screens, ensuring safety of tenants
- Log and report any questionable or unsafe situation to leadership staff
- Maintain strong integrity and adhere to all company policies
My 3 Girls Commercial Cleaning
Owner/Operator
11.2019 - Current
Job overview
- Cleaned commercial spaces to maintain high standards of hygiene and safety.
- Improved workspace presentation by thoroughly cleaning all areas.
- Sanitized workstations and restrooms, ensuring germ-free environments.
- Conducted regular cleaning for optimal cleanliness and order.
- Vacuumed carpets and mopped floors for a pristine appearance.
- Used appropriate cleaning agents to sanitize surfaces effectively.
- Reported maintenance issues to ensure timely repairs and safety.
- Managed cleaning schedules to meet client expectations and deadlines.
- Followed safety protocols to prevent accidents and hazards.
- Assisted in special cleaning projects for events and renovations.
- Increased cleanliness with attention to detail in all tasks.
- Promoted team collaboration and improved morale with open communication, problem-solving skills, and mentoring junior staff members.
- Reinforced client trust and satisfaction, adhering strictly to confidentiality agreements while cleaning sensitive office areas.
Education
WorkFaith BirminghamBirmingham, AL
Job Readiness
01.2019
Louisiana TechnicalHouma, LA
GED
01.2013
Swift TransportationMillington, TN
Class A CDL
01.2010
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Training and development
- Goal setting
- Exceptional interpersonal communication
- Business development
- Advertising and marketing
EMPLOYMENT HISTORY
- The Lovelady Center, Birmingham, AL05/2018 -04/2019
- DHT Transport, Wesley Chapel, FL01/2014 -11/2014
- Dunkin Donuts, Warrior, AL08/2013 -12/2013
- Petroleum Helicopters Inc, Amelia, LA03/2012 -05/2013
- Tacala Foods, Warrior, AL02/2012 -07/2012
- Woden Rd. Quick Stop, Nacogdoches, TX11/2007 -11/2008
Timeline
Owner/Operator
My 3 Girls Commercial Cleaning
11.2019 - Current
General Manager
Assistant General Manager
Driver
Surveillance Observer
WorkFaith Birmingham
Job Readiness
Louisiana Technical
GED
Swift Transportation
Class A CDL