Jackie Paraoan
Anchorage,AK
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Accurate Vision Clinic
05.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Sales Associate
Pandora
09.2023 - Current
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
Customer Service Agent
Piedmont Airlines
06.2021 - 06.2024
- Greet and assist customers by providing help with check-in, ticketing changes, rebooking, and special service requests.
- Communicate changes in company rules and procedures and mentor staff to improve performance and efficiency.
- Secure gates by communicating with aircraft and relaying messages to ramp and ticket counter.
Sales Associate
Coach
11.2022 - 04.2024
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
University Studies
Utah Valley University
Skills
- Excellent communication and problem-solving skills
- 7 years Customer Service experience
- Cash and credit transactions
- Ability to work efficiently under time constraints
- Ability to type 70 WPM
- Cooperative team player
Timeline
Front Desk Receptionist
Accurate Vision Clinic
05.2024 - Current
Sales Associate
Pandora
09.2023 - Current
Sales Associate
Coach
11.2022 - 04.2024
Customer Service Agent
Piedmont Airlines
06.2021 - 06.2024
University Studies
Utah Valley University