JACKIE SMITH
Farmersburg,IN
Summary
Accomplished business leader with a proven track record at KEM Trucking llc, enhancing broker satisfaction and streamlining operations for peak efficiency. Expert in negotiation and customer relations, I've significantly improved financial performance and compliance. My strong relationship-building skills and strategic management have driven continuous business growth and operational excellence.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Dedicated business professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
Work History
Owner
KEM Trucking Llc
08.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with brokers, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased broker satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Negotiated rates to increase profit.
- Managed routing, driver supervision and DOT compliance.
- Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction.
Transportation Manager
GEH Trucking Llc
09.2010 - 08.2021
- Maintained compliance with all regulations, avoiding fines and penalties for the organization.
- Managed a team of drivers, providing support and guidance to improve performance and productivity.
- Conducted regular evaluations of transportation procedures for continuous improvement opportunities.
- Enhanced equipment usage by establishing proper maintenance schedules, reducing downtime and repair costs.
- Oversaw team of 10 drivers by reviewing performance to promote timely and efficient deliveries and operations.
- Resolved customer issues efficiently, minimizing lost business due to transportation errors or delays.
- Improved safety records, conducting regular vehicle maintenance checks and driver training sessions.
Purchaser
Uniroyal Engineered Products
03.2003 - 11.2010
- Negotiated with suppliers, vendors and other representatives.
- Prepared purchase orders using SAP, ensuring accurate data entry and timely communication with suppliers.
- Maintained complete documentation and records of all purchasing activities.
- Managed the procurement process from requisition to payment, ensuring timely deliveries and accurate invoicing.
- Checked items received against items ordered by verifying receipts.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
Education
Associate of Science - Accounting
Manatee Community College
Bradenton, FLSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business management
- Internal loss prevention
- Transportation regulations
- Supplier relationship management
- Negotiation expertise
- Data entry
- Accounts payable
- Invoice processing
Timeline
Owner
KEM Trucking Llc
08.2021 - Current
Transportation Manager
GEH Trucking Llc
09.2010 - 08.2021
Purchaser
Uniroyal Engineered Products
03.2003 - 11.2010
Associate of Science - Accounting
Manatee Community College
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