Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from a dynamic team and bring value through retail experience.
Overview
3
3
years of professional experience
Work History
Sales Lead Keyholder
Dollar General
05.2022 - 05.2025
Completed store opening and closing procedures.
Opened and closed store 5 days per week by counting registers, making deposits.
Trained new hires on company policies, procedures, and best practices.
Improved customer service by projecting friendly and knowledgeable attitude.
Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
Developed customer loyalty through exceptional service, resulting in increased repeat business.
Trained and supervised new employees to apply best practices in customer service and store operations.
Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
Managed efficient cash register operations.
Performed cash, card, and check transactions to complete customer purchases.