Summary
Overview
Work History
Skills
Timeline
SalesAssociate

Jacquelyn veach

Redlands,CA

Summary

Hardworking and dependable team member with many years of experience in customer service. Recognized for being loyal, punctual, and committed to delivering excellent support to both customers and coworkers. Known for a strong work ethic, attention to detail, and the ability to handle responsibilities like opening and closing the store with care and consistency. Focused on creating a positive, welcoming environment and always ready to go the extra mile.

Overview

11
11
years of professional experience

Work History

Sales Associate

DSW Shoe Warehouse
03.2023 - Current
  • Operate the register and handle payments accurately.
  • Process returns and exchanges according to store policy.
  • Promote in-store promotions and rewards program (DSW VIP).
  • Encourage add-on sales (socks, insoles, handbags, etc.).
  • Support store sales goals by staying informed on sales targets.
  • Restock shelves and maintain organized displays.
  • Ensure sales floor is clean and shoes are properly displayed.
  • Set up promotional signage and markdowns.
  • Help receive and unpack shipments.
  • Assist with inventory counts and product tagging.

Server

The Old Spaghetti Factory International Inc.
02.2023 - 12.2023
  • Managed multiple tables efficiently, prioritizing tasks to meet diverse customer needs promptly.
  • Delivered exceptional customer service, ensuring positive dining experiences and high satisfaction levels.
  • Trained new servers on menu knowledge, service standards, and operational procedures.
  • Resolved customer complaints swiftly, utilizing problem-solving skills to restore satisfaction and loyalty.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Supervisor

Active Ride Shop
10.2017 - 12.2023
  • Responsible for independently opening and closing the store, including cash handling, securing the premises, and ensuring all operational procedures were completed accurately.
  • Led visual merchandising strategies to maximize product visibility and increase in-store sales.
  • Managed floor sets, seasonal transitions, and promotional displays to align with brand standards.
  • Supervised and trained merchandising team to ensure timely execution of planograms and product placement.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Coordinated employee schedules according to shift changes and availability.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Identified needs of customers promptly and efficiently.
  • Maintained organized sales floor, ensuring optimal product placement and accessibility.

Supervisor

Rip Curl
02.2014 - 10.2017
  • Trusted with keyholder responsibilities, including opening and closing the store and completing end-of-day reports.
  • Oversaw daily operations, ensuring efficient workflow and staff performance.
  • Maintained stock levels and organized backroom to support merchandising efficiency.
  • Trained and mentored team members on product knowledge and customer service excellence.
  • Maintained clean, organized, and visually appealing displays to enhance the shopping experience.
  • Operated the cash register, processed payments, returns, and exchanges accurately and efficiently.
  • Assisted in receiving new inventory, tagging items, and restocking the sales floor.

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Listening skills
  • Excellent people skills
  • Exceptional customer service
  • Outgoing personality
  • Cash handling
  • Flexible schedule
  • Stocking and receiving
  • Store opening and closing

Timeline

Sales Associate

DSW Shoe Warehouse
03.2023 - Current

Server

The Old Spaghetti Factory International Inc.
02.2023 - 12.2023

Supervisor

Active Ride Shop
10.2017 - 12.2023

Supervisor

Rip Curl
02.2014 - 10.2017

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Jacquelyn veach