Jackie Wash People
Jonesboro,GA
Summary
Accurate and dedicated Loan Processor evaluates financial documentation and promotes positive client interactions. Works exceptionally well in fast-paced environments driven by tight deadlines. Employs critical eye toward document details and customer information to avoid errors and promote efficiency.
Overview
19
19
years of professional experience
Work History
Loan Processor
Small Business Administration, SBA
02.2023 - 08.2023
- Reduced processing time for loan applications by implementing an organized filing system.
- Increased customer satisfaction with timely responses to inquiries and providing thorough explanations of loan processes.
- Maintained compliance with federal, state, and company regulations through regular review of updated guidelines.
- Enhanced team collaboration by sharing best practices and providing constructive feedback on colleagues'' work.
Loan Processor
Bay Capital Mortgage
12.2020 - 04.2022
- Improved loan processing efficiency by streamlining documentation and communication procedures.
- Reduced processing time for loan applications by implementing an organized filing system.
- Facilitated successful loan closings by coordinating with underwriters, title companies, and attorneys throughout the process.
- Strengthened relationships with clients through consistent follow-up calls and personalized attention to their needs.
Loan Processor
Keller Mortgage Corp
10.2019 - 12.2020
- Improved loan processing efficiency by streamlining documentation and communication procedures.
- Reduced processing time for loan applications by implementing an organized filing system.
- Maintained compliance with federal, state, and company regulations through regular review of updated guidelines.
- Strengthened relationships with clients through consistent follow-up calls and personalized attention to their needs.
- Promoted a positive work environment through effective communication skills and teamwork initiatives.
- Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
State Auditor
Abacus Staffing Co.
10.2018 - 04.2019
- Managed multiple concurrent projects while maintaining high-quality work products within tight deadlines.
- Researched technical tax issues to define tax effect or impact of certain tax positions.
- Coordinated, managed and implemented auditing projects and prepared for evaluation.
- Leveraged data analytics tools for improved detection capabilities during investigations into suspected fraudulent activities or irregularities reported internally or externally via whistle blower channels.
- Interpreted state and federal laws, accepted auditing principles and procedures and program standards to audited materials and data to detect non-compliance and facilitate recommendations.
Loan Processor
Freedom Mortgage Corporation
09.2016 - 03.2018
- Improved loan processing efficiency by streamlining documentation and communication procedures.
- Reduced processing time for loan applications by implementing an organized filing system.
- Enhanced team collaboration by sharing best practices and providing constructive feedback on colleagues'' work.
- Strengthened relationships with clients through consistent follow-up calls and personalized attention to their needs.
- Contributed to departmental goals by meeting or exceeding monthly quotas for loan approvals and fundings.
- Conducted credit analyses on applicants to assess risk levels prior to approval decisions.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
Loan Processor
Homestar Financial Corp.
03.2016 - 09.2016
- Improved loan processing efficiency by streamlining documentation and communication procedures.
- Reduced processing time for loan applications by implementing an organized filing system.
- Promoted a positive work environment through effective communication skills and teamwork initiatives.
- Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
- Set up and completed loan submission packages.
- Handled any conditions sent from underwriting departments.
- Processed loans within various departments to achieve timely, accurate, and fair proceedings.
- Analyzed credit reports to determine eligibility of applicants and capacity for loan products.
Loan Processor
Infinity Consulting
12.2014 - 02.2015
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
- Processed loans within various departments to achieve timely, accurate, and fair proceedings.
- Processed loan applications and monitored progress from start to finish.
- Developed and maintained relationships with customers, lenders and other third parties.
Loan Processor
Wells Fargo
11.2004 - 11.2014
- Improved loan processing efficiency by streamlining documentation and communication procedures.
- Reduced processing time for loan applications by implementing an organized filing system.
- Promoted a positive work environment through effective communication skills and teamwork initiatives.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Traveled as contractor for years with this company
Education
High School Diploma -
Decatur High School
Decatur, ALAssociate of Arts - Fashion Merchandising
Fall's Business College
NashvilleSkills
Information Verification
Document Review
10-Key Data Entry
Income Evaluation
Customer service-focused
Financial History Review
Timeline
Loan Processor
Small Business Administration, SBA
02.2023 - 08.2023
Loan Processor
Bay Capital Mortgage
12.2020 - 04.2022
Loan Processor
Keller Mortgage Corp
10.2019 - 12.2020
State Auditor
Abacus Staffing Co.
10.2018 - 04.2019
Loan Processor
Freedom Mortgage Corporation
09.2016 - 03.2018
Loan Processor
Homestar Financial Corp.
03.2016 - 09.2016
Loan Processor
Infinity Consulting
12.2014 - 02.2015
Loan Processor
Wells Fargo
11.2004 - 11.2014
High School Diploma -
Decatur High School
Associate of Arts - Fashion Merchandising
Fall's Business College