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Jackie Williams
Savannah
Summary
Results-driven professional with a strong focus on operations management and quality assurance. Expertise in streamlining workflows, enhancing production efficiency, and maintaining high standards in customer relations.
Overview
26
26
years of professional experience
Work History
Business Owner
Lineup Embroidery
Savannah, GA
03.2007 - Current
- Developed operational strategies to enhance production efficiency in embroidery processes.
- Managed inventory levels, ensuring timely procurement of materials for embroidery projects.
- Oversaw quality control measures, maintaining high standards in finished products.
- Trained and mentored staff on equipment usage and best practices in embroidery techniques.
- Streamlined workflows to reduce turnaround time for client orders and improve customer satisfaction.
- Implemented cost-saving initiatives that enhanced profitability while maintaining product quality.
- Cultivated relationships with suppliers to secure favorable terms and ensure material availability.
- Directed marketing efforts, increasing brand visibility through digital platforms and local outreach programs.
- Conducted market research to inform product development decisions and identify potential growth areas.
- Streamlined operational processes, significantly reducing overhead costs and improving efficiency.
- Secured lucrative partnerships to expand market reach, negotiating contracts with precision and foresight.
Program Coordinator
Coastal Georgia Community College
Brunswick, GA
11.2000 - 04.2026
- Coordinated program schedules and logistics to ensure smooth operations across multiple departments.
- Developed and implemented training programs for staff to enhance service delivery and operational efficiency.
- Managed communication between stakeholders to facilitate project updates and feedback collection.
- Analyzed program effectiveness, identifying areas for improvement and implementing strategic solutions.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
Education
MBA - Project Management
Saint Leo University
Saint Leo, FL01-2017
Skills
- Customer relations
- Attention to detail
- Employee training
- Business development
- Project management
- Issue resolution
- Budget control
- Operations management
- Quality assurance
- Cost control and budgeting
- Negotiation and persuasion
Accomplishments
- Certificate of Cultural Competency in ECE
- Certificate of Fire Safety
- ITERS-R Certification (2013)
- Certificate of Achievement in Psychology (2013)
- Professional Development Completion Certificate (2004)
- Leadership Training Certificate (2003)
- New Connections to Work Excellence Certificate (2002)
- Georgia Women Work Diversity Certificate (2001)
- Career Planning Workshop Certificate (2000)
Timeline
Business Owner
Lineup Embroidery
03.2007 - Current
Program Coordinator
Coastal Georgia Community College
11.2000 - 04.2026
MBA - Project Management
Saint Leo University