Jackie (Jessie) Carter, RNC / Administrator
Miami Gardens,FL
Summary
Experienced Professional Nurse ing bringing over 40 years of demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating medial records, monitoring the management of various disease and their entities, as well as working with multidisciplinary teams to optimize patient care within the comfort of their home.
Overview
44
44
years of professional experience
1
1
Certification
Work History
Executive Director / CEO / Administrator
Home Bound Care, Inc. (Miami - Dade and Broward )
Miami Gardens, Florida
05.1995 - 08.2023
- Developed and implemented strategic plans to ensure organizational growth and development.
- Cultivated relationships with key stakeholders, including board members, donors, sponsors, partners, and community leaders.
- Provided Quality Assurance programs for all departments to ensure compliance with established policies and procedures were maintained.
- Recruited, trained, mentored, evaluated, coached, and managed staff members to ensure success in achieving their goals.
- Organized and conducted monthly Quality Assurance meetings, to ensure that goals were met, and the threshold was achieved and remained over 85% at all times.
- Developed marketing strategies to promote the organization's mission throughout the community.
- Ensured legal compliance by staying abreast of relevant laws, regulations, standards, guidelines.
- Ensured accredited and certified organization was maintained.
- Conducted Q&A Programs & Grafted monthly PRN
Administrator
Lemar Homes Assisted Living Facilities (ALF)
Miami Gardens, Florida
01.2004 - 12.2022
- Developed and implemented policies and procedures to ensure compliance with state regulations, as mandated.
- Identified staffing needs, recruited and trained staff members, monitored performance, and conducted reviews as often as needed.
- Managed budgeting processes for nursing home operations, including payroll expenses, and capital expenditures.
- Monitored patient satisfaction surveys, and took corrective action when necessary.
- Collaborated with medical directors on subject matters related to resident care standards, and clinical practices.
- Responded promptly to inquiries from families regarding their loved ones' status or plan of care.
- Oversaw daily operational activities, such as admissions and discharges, dietary services, housekeeping, maintenance, and social services.
- Ensured patients' Bill of Rights were maintained and protected at all times.
Director of Nurse Evaluation
Nursing Unlimited, Inc.
Miami, Florida
01.1980 - 01.1999
- Developed and implemented policies and procedures to ensure compliance with state regulations, as mandated.
- Evaluated performance evaluations for all nursing staff members, and made recommendations for improvement when necessary.
- Adhered to HIPAA requirements.
- Ensured compliance with state regulations regarding nurse-to-patient ratios, and other safety guidelines.
- Responsible for ensuring that every participant was capable and had the knowledge necessary to complete their duties prior to my providing their certification.
- Signed Home Health Aide certificates upon satisfactory completion of program.
Director of Patient Care Services
South Point Manor
Miami Beach, FL
01.1989 - 05.1995
- Provided leadership to ensure quality patient care services in accordance with established standards.
- Successfully set up a 60 bed geriatric psychotic unit. While ensuring compliance with applicable federal, state, and local regulations related to patient care services.
- Assisted in the development of individualized wound care plans for patients.
- Conducted regular assessments of patients' skin integrity and reported any abnormalities to physicians or nurses.
- (1992) Opened the first successful 12 Bed Ventilator Unit on Miami Beach in long term care facility.
- Maintained a Superior Rated Facility for 10 Consecutive years.
Education
Bachelor of Science - Nursing Education
University of The State of Albany
Albany, NY06-1995
Associate of Science - Major Nursing
Florida Keys Community College
Key West, FL06-1975
Associate of Arts -
St. Petersburg Junior College
St. Petersburg, FL06-1975
Master of Science - Currently seeking Master's Degree in Nurse Admin
Saint Thomas University
Opa-locka, FLMission
It is my sincere Quest to provide short and long term quality care in the home setting of patients throughout all of Miami-Dade and Broward county. Those who will be entrusted in my care while being comforted and treated within the home verses a prolong hospital stay. Regardless of their color, creed, gender, nationality, or religious preference.
Accomplishments
- 1973 Who's who Featured in the Florida Keys Community College, Key West, FL
- 1988-1994 Preceptor for Nursing Home Administrators after graduating and preparing to take examination prior to take the examination
- 1996 International Who Who's of Professionals Recipient within the Home Health Industry
- 2001 FHCA Long Term Care Excellence in Nursing Recipient
- 2002 International Who Who's of Professionals Recipient
- 2007 Who's who among the Health Care Industry
- 2010 Presented with a Plaque from Grace Academy for my Involvement in R.T.A. meetings
- 2012 Awarded a Plaque for First Place as Mother of the Year runner up from Miami Gardens
- 2012 African - American Achievers Nominee "For Making a Difference in South Florida Community."
- 2012 Who's who among the Health Care Industry
- 2013 Awarded a Plaque as Recognized as Being the Most Outstanding Nurse Administrative Nurse in the State of Florida
Certification
- Licensed Nursing Home Administrator (1972)
- Registered Nurse (1977)
- Certified Gerontological Nurse (ANA) (1979)
- Certified Case Manager (1993)
- Certified Director of Nursing Administrator in Long Term Care (1993)
- Certified Legal Nurse Consultant (1999)
- Certified Chemotherapy Nurse (2012 - present)
- Certified IV Therapy Nurse
- Certified CPR & First Aide Instructor
- Certified Psychiatric Nurse (1998)
- Risk Manager (1997 to 2023)
- Facility Legal Nurse Expert Witness (1980 - present)
References
References available upon request.
Timeline
Administrator
Lemar Homes Assisted Living Facilities (ALF)
01.2004 - 12.2022
Executive Director / CEO / Administrator
Home Bound Care, Inc. (Miami - Dade and Broward )
05.1995 - 08.2023
Director of Patient Care Services
South Point Manor
01.1989 - 05.1995
Director of Nurse Evaluation
Nursing Unlimited, Inc.
01.1980 - 01.1999
Bachelor of Science - Nursing Education
University of The State of Albany
Associate of Science - Major Nursing
Florida Keys Community College
Associate of Arts -
St. Petersburg Junior College
Master of Science - Currently seeking Master's Degree in Nurse Admin
Saint Thomas University
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