Jackilyn Hartman
Moorefield,WV
Summary
Results-driven Supervisor with expertise in managing teams and optimizing operations. Focused on process improvement and staff development to enhance productivity. Proven strengths in problem-solving, leadership, and communication, contributing to increased workflow efficiency and team performance.
Overview
16
16
years of post-secondary education
20
20
years of professional experience
Work History
Supervisor
Pilgrims
Moorefield, WV
04.2020 - 08.2024
- Achieve line-efficiency targets by coordinating staffing, monitoring production performance, and addressing workflow issues
- Managed payroll, inventory, and staffing by maintaining accurate records and aligning resources with operational needs to support operational efficiency
- Led employee training by providing instruction and reinforcing procedures, quality expectations, and workplace standards
- Implement quality standards by inspecting production processes and ensuring consistent product quality for customers
- Ensure production of a quality product for customers by monitoring operations and reinforcing established quality standards
- Maintain a safe working environment by enforcing workplace procedures and monitoring daily operations for compliance
- Verify orders by reviewing product specifications and quantities, supporting accurate fulfillment and customer satisfaction
- Review mechanical measurements to support equipment performance, operational accuracy, and production consistency
Department Manager
McDonald's
Moorefield, WV
06.2013 - 10.2018
- Count cash drawers and make bank deposits following cash-handling procedures to ensure accurate financial operations
- Assign employees to specific duties by evaluating store needs and coordinating coverage for efficient daily operations
- Generate repeat business through exceptional customer service by modeling service standards and addressing customer needs
- Order inventory by monitoring product levels and replenishment needs to support uninterrupted store operations
- Manage merchandising by organizing product presentation to maintain appealing, customer-focused store displays
- Conduct weekly and monthly store inventories to track product levels and facilitate accurate ordering
- Manage merchandising by organizing product presentation to enhance customer-focused displays
Line Leader
Pilgrim's pride
Moorefield, WV
12.2008 - 05.2010
- Fill orders placed by other companies by coordinating production activities and supporting accurate, timely order completion
- Learn all functions in the breast debone department to utilize production skills wherever additional operational help is needed
- Coordinate production activities to ensure accurate and timely completion of orders for other companies
- Assign employees to specific duties based on staffing needs and line responsibilities to enhance departmental efficiency
Wheel Worker, Line Leader
Cone line and wing
08.2006 - 05.2008
- Monitored product quality and removed defective items from the line.
- Coordinated line workers during daily packaging and assembly tasks.
- Supervised cone line and wing production flow at Cone line and wing.
- Placed wings onto wing wheel for cutting into three pieces.
- Ensured completion of daily orders
Cone Line Worker
Pilgrim's
01.2005 - 07.2006
- Operated cone line at all positions, enhancing production expertise and providing staffing flexibility.Learned all functions in the breast debone department to enhance operational flexibility.
- Processed poultry products on the production line to ensure quality and efficiency. on Pilgrim's production line.
- Monitored product quality during production to adhere to food safety standards. for Pilgrim's food safety standards.
- Packed and labeled chicken cuts for accurate shipping and inventory management. chicken cuts for shipping.
Education
Associate of Applied Science - Information Technology
Eastern West Virginia Community & Technical College
Moorefield, WV 08.2012 - 12.2014
GED -
Moorefield High School
Moorefield, WV 08.1991 - 12.2004
Skills
- Staff training and development
- Budget Management
- Operations Management
- Detail-oriented
- Payroll Administration
- Bank deposit procedures
- Excellent customer service skills
- Hourly shift management
- Customer-oriented
- Customer relations
- Team-oriented
- Opening and closing procedures
- POS systems
- Goal-oriented
- Inventory Management
- Quality Control
Timeline
Supervisor
Pilgrims
04.2020 - 08.2024
Department Manager
McDonald's
06.2013 - 10.2018
Associate of Applied Science - Information Technology
Eastern West Virginia Community & Technical College
08.2012 - 12.2014
Line Leader
Pilgrim's pride
12.2008 - 05.2010
Wheel Worker, Line Leader
Cone line and wing
08.2006 - 05.2008
Cone Line Worker
Pilgrim's
01.2005 - 07.2006
GED -
Moorefield High School
08.1991 - 12.2004