Jack Irwin
Oceanside,CA
Summary
Personable, team player, experienced in customer service as well as front-end and backroom store activities. Skill with operations, relating to stocking, loading and receiving products and deliveries. Skill in sales and customer communication. Committed to learning new roles and processes to support various departments and service initiatives. Committed and enthusiastic about providing an awesome customer experience!
Overview
7
7
years of professional experience
Work History
Lead Sales Associate
Leslie's Pro Pool Supply
2023.10 - Current
- Assisting customers in making informed purchasing decisions by providing expert advice on product features and benefits.
- Answering customer questions about products and services, helping locate merchandise, and promoting key items.
- Providing exceptional customer service to foster client loyalty and satisfaction.
- Handling cash register operations and customer transactions to process payments.
- Following shipping and receiving procedures for goods and materials.
- Efficiently performing retail merchandising, stocking, cleaning, down stocking and pricing.
Pool Service Technician
Kressin Pool Cleaning
2019.05 - Current
- Serviced and cleaned 40 pools per week 10 per day Tues-Fri
- Developed strong professional relationships with clients through clear communication channels regarding their needs and expectations.
- Improved customer satisfaction by providing consistent and thorough pool maintenance services.
- Maintained optimal equipment performance with routine inspections, repairs, and replacements.
- Enhanced pool water quality by conducting regular chemical testing and adjusting levels as necessary.
Temporary Summer Sales Associate
Vans Footwear
2018.05 - 2018.10
- Demonstrated strong teamwork abilities, working well alongside colleagues towards achieving common goals.
- Provided friendly assistance to shoppers needing help locating specific items or understanding product features.
- Consistently exceeded daily sales quotas through persuasive communication skills and a genuine interest in helping customers find the right products for their needs.
- Managed inventory levels by participating in regular stock counts and organizing merchandise as needed.
Health Spa Hotel Dining Specialist
Cal-a-Vie
2017.03 - 2018.04
- Setup and catered special dining events
- Hosted tables of 8-10 people
- Presented pre arranged dining menus for breakfast lunch and dinner
- Waited Guests tables and took food and beverage orders
- Handled Room Service Deliveries and kitchen related Requests for guests
Education
GED -
MiraCosta College
Oceanside, CA06.2021
High School Diploma -
Mission Vista High School
Oceanside, CA06.2016
Skills
- Customer Service
- Customer Care
- Teamwork and Collaboration
- Retail Store Operations
- POS System Operation
- Cash Handling
Hobbies
I like to compose music and write lyrics!
I enjoy Skateboarding and Surfing!
I enjoy staying fit and working out!
Timeline
Lead Sales Associate
Leslie's Pro Pool Supply
2023.10 - Current
Pool Service Technician
Kressin Pool Cleaning
2019.05 - Current
Temporary Summer Sales Associate
Vans Footwear
2018.05 - 2018.10
Health Spa Hotel Dining Specialist
Cal-a-Vie
2017.03 - 2018.04
GED -
MiraCosta College
High School Diploma -
Mission Vista High School
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