Jacklin Henderson
Tallahassee,FL
Summary
Experienced animal care professional prepared for role in veterinary services. Proven ability to handle clinical tasks, assist in surgeries, and provide compassionate care. Strong focus on team collaboration and adaptability to changing needs. Adept in client communication, diagnostic testing, medical record-keeping, and animal care with reliable and result-driven approach.
Overview
5
5
years of professional experience
Work History
Assistant General Manager
Cooshs Bayou Rouge
04.2023 - Current
- Motivated, trained, and disciplined employees to maximize performance.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Closed out cash register and prepared cashier report at close of business.
Shift Supervisor
CVS Pharmacy
09.2022 - 09.2024
- Trained new employees and delegated daily tasks and responsibilities
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Wildlife Intern
North Florida Wildlife Center
01.2024 - 05.2024
- Gained hands on experience with exotic and farm animals including: kangaroos, goats, hornbills, ring-tailed and rough-tailed lemurs, and more.
- Gained hands-on experience with various field equipment and techniques, enhancing overall skillset as a wildlife professional.
- Developed strong bonds with individual animals through positive reinforcement training techniques, promoting trust and cooperation.
- Enhanced visitor experience by conducting informative guided tours, explaining animal behaviors and habitats.
- Monitored animal behavior for signs of stress, adjusting care plans to improve well-being.
Veterinary Technician
Capital Veterinary Specialists
10.2021 - 03.2023
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
Veterinary Receptionist and Technician
Tallahassee Regional Animal Hospital
09.2019 - 08.2022
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Entered data from pet records and office visits into EMRs
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
Education
Bachelor of Science - Enviornmental Policy
Florida State University
Tallahassee, FL12.2024
Skills
- Intravenous catheterization
- Medical History Collection
- Medication and Anesthesia Administration
- Microscopy techniques
- Closed-chest CPR
- Diagnostic Imaging
- Client Education
- Staff Management and Development
Accomplishments
- Started a Non-Profit, For the Four Legged, as a senior in college to raise funds for local rescues and shelters.
- Collaborated with local businesses to get donations and supplies to deliver to local animal shelters.
- Raised awareness on shelter overcrowding and promote adoptions from local rescues and shelters.
Timeline
Wildlife Intern
North Florida Wildlife Center
01.2024 - 05.2024
Assistant General Manager
Cooshs Bayou Rouge
04.2023 - Current
Shift Supervisor
CVS Pharmacy
09.2022 - 09.2024
Veterinary Technician
Capital Veterinary Specialists
10.2021 - 03.2023
Veterinary Receptionist and Technician
Tallahassee Regional Animal Hospital
09.2019 - 08.2022
Bachelor of Science - Enviornmental Policy
Florida State University
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