Jacklyn Perez
Miami,FL
Summary
As a committed professional Property Manager with over 10 years of experience in leadership, I bring a results-focused and quality-driven approach to property management. My strong communication skills and team leadership abilities ensure resident satisfaction and effective problem resolution. Dedicated to maintaining properties, driving profit, and achieving success, I combine a strong work ethic with excellent skills to excel in any setting. I am eager to embrace new challenges and contribute to the success of a dynamic team.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Portfolio Property Manager
Allied Property Group
Miami, FL
11.2008 - Current
- Oversee the successful management and operation of a vast portfolio, involving 1,200 residential units in 8 distinct communities located between Kendall and Miami Gardens.
- Work closely with board members to complete projects, preventative maintenance, and special improvements.
- Manage onsite team, assess project progress with vendors, address and resolve maintenance matters promptly.
- Ensure quality control for collections and maintenance of homeowner's accounts using the TOPS computer system.
- Generate violations, inspection reports, collections upkeep, etc.
- Manage a portfolio of properties, ensuring compliance with all relevant legislation and regulations.
Onsite Property Manager
The Continental Group
Miami, FL
06.2003 - 11.2008
- Managed daily operations for over 1800 units within multiple association communities in the Killian area, ensuring smooth running and satisfaction of tenants.
- Handled various administrative tasks, including responding to emails and addressing customer concerns.
- Achieved project goals by collaborating closely with a team of 6 employees, emphasizing task prioritization and ensuring timely completion.
- Checked for collections and managed interactions with attorneys. Renewed policies with insurance agents under review. Handled budget creation and facilitated formality in monthly meetings.
Leasing Agent
Canal Management
Miami, FL
04.1998 - 06.2003
- Established appointments with prospects for 6 Warehouse Commercial Properties in various locations by reviewing leads and marketing efforts.
- Managed eviction processes and monitored proper collection practices.
- Ensured proper operation of water metering systems across all units.
- Conducted thorough background checks and verified information provided by businesses seeking to lease.
- Expanded selection of unit sizes, including options with or without office space.
- Carried out painting responsibilities for units on an as-needed basis.
- Guaranteed that the property's maintenance creates a desirable environment for leasing opportunities.
Education
Community Association Manager -
Gold Coast School
Miami, FLHigh School Diploma -
Miami Sr. High School
Miami, FLSkills
- Leadership
- Communication
- Property Inspections
- Asset Management
- Lease renewals and rent collection
- Property Management
- Staff Management
- Knowledge of leasing and market conditions
- Tenant relations and eviction laws
- Skilled multi-tasker
- Customer service-focused
- Financial budgeting and reporting
- Maintenance knowledge
- Administrative support
Certification
Certified Notary Public
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Portfolio Property Manager
Allied Property Group
11.2008 - Current
Onsite Property Manager
The Continental Group
06.2003 - 11.2008
Leasing Agent
Canal Management
04.1998 - 06.2003
Community Association Manager -
Gold Coast School
High School Diploma -
Miami Sr. High School