Jacklyn Perez
Miami,FL
Summary
As a committed professional Property Manager with over 10 years of experience in leadership, I bring a results-focused and quality-driven approach to property management. My strong communication skills and team leadership abilities ensure resident satisfaction and effective problem resolution. Dedicated to maintaining properties, driving profit, and achieving success, I combine a strong work ethic with excellent skills to excel in any setting. I am eager to embrace new challenges and contribute to the success of a dynamic team.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Portfolio Property Manager
Allied Property Group
11.2008 - Current
- Oversee the successful management and operation of a vast portfolio, involving 1,200 residential units in 8 distinct communities located between Kendall and Miami Gardens.
- Work closely with board members to complete projects, preventative maintenance, and special improvements.
- Manage onsite team, assess project progress with vendors, address and resolve maintenance matters promptly.
- Ensure quality control for collections and maintenance of homeowner's accounts using the TOPS computer system.
- Generate violations, inspection reports, collections upkeep, etc.
- Manage a portfolio of properties, ensuring compliance with all relevant legislation and regulations.
Onsite Property Manager
The Continental Group
06.2003 - 11.2008
- Managed daily operations for over 1800 units within multiple association communities in the Killian area, ensuring smooth running and satisfaction of tenants.
- Handled various administrative tasks, including responding to emails and addressing customer concerns.
- Achieved project goals by collaborating closely with a team of 6 employees, emphasizing task prioritization and ensuring timely completion.
- Checked for collections and managed interactions with attorneys. Renewed policies with insurance agents under review. Handled budget creation and facilitated formality in monthly meetings.
Leasing Agent
Canal Management
04.1998 - 06.2003
- Established appointments with prospects for 6 Warehouse Commercial Properties in various locations by reviewing leads and marketing efforts.
- Managed eviction processes and monitored proper collection practices.
- Ensured proper operation of water metering systems across all units.
- Conducted thorough background checks and verified information provided by businesses seeking to lease.
- Expanded selection of unit sizes, including options with or without office space.
- Carried out painting responsibilities for units on an as-needed basis.
- Guaranteed that the property's maintenance creates a desirable environment for leasing opportunities.
Education
Community Association Manager -
Gold Coast School
Miami, FLHigh School Diploma -
Miami Sr. High School
Miami, FLSkills
- Leadership
- Communication
- Property Inspections
- Asset Management
- Lease renewals and rent collection
- Property Management
- Staff Management
- Knowledge of leasing and market conditions
- Tenant relations and eviction laws
- Skilled multi-tasker
- Customer service-focused
- Financial budgeting and reporting
- Maintenance knowledge
- Administrative support
Certification
Certified Notary Public
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Portfolio Property Manager
Allied Property Group
11.2008 - Current
Onsite Property Manager
The Continental Group
06.2003 - 11.2008
Leasing Agent
Canal Management
04.1998 - 06.2003
Community Association Manager -
Gold Coast School
High School Diploma -
Miami Sr. High School
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