Jackson Barnett
Mobile,AL
Summary
Diligent hard worker with extensive knowledge of excel and proven accuracy in financial reconciliations. Successful at maintaining positive attitude, best-in-class customer service and working quickly. Dedicated to helping guests feel welcome and maintaining reports accurately. Well versed in training new members of the workplace and making individuals feel welcome in the new environment.
Overview
6
6
years of professional experience
Work History
Front Desk Night Auditor
Key West Inn
04.2023 - Current
Front Desk Night Auditor
Holiday Inn Express Hotel
02.2020 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Performed nightly updates to room charges and rates.
- Kept accounts in balance and ran daily reports to verify totals.
- Ran daily, weekly and monthly reports to close day and meet objectives.
- Entered and updated sensitive customer information during check-ins and room changes.
- Monitored facility security for guest and personnel safety.
- Documented accounts and logs throughout shift to keep up with requirements.
- Balanced hotel accounts and resolved discrepancies.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Trained and mentored staff on procedures, service standards and productivity strategies.
Technology Specialist
Staples
03.2019 - 01.2020
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Logged updates on support tickets to communicate status to users and managers.
- Provided technical support to many clients in quick manner.
- Coordinated inventory supplies and equipment to maximize team productivity.
- Used software on regular basis and developed advanced proficiency.
- Administered networks by creating user accounts and managing permissions.
Cook
Foosacklys
01.2018 - 02.2019
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Education
Associate of Applied Science - Computer Animation And Production
Coastal Alabama
Fairhope, AL09.2023
1 Year Certificate - 3d Visual Effects
Jackson Barnett
Fairhope, AL03.2023
Skills
- Customer Inquiries
- Cash Register Operations
- Account Balancing
- Compute Bills
- Revenue Reviews
- Monitor Security
- Training Junior Team Members
- Daily Transactions Review
- Credit and Cash Payments
- PMS Systems
- Nightly Audits
- Tracking Expenses
- Data Analysis
Music, 3d animation, study of medical history, and fishing
I love reading and playing music. While i can play basic piano, violin, guitar, and other instruments of that nature my favorites are the trombone and the baritone. I can also play a mean ukulele!
I studied animation for 2 years in school and now it is a part time gig and a fun hobby that i don in my free time.
One of my favorite things to do is read and my favorite subject happens to be medical history. Beliefs on how the human body worked in the past,what we thought was true, what acts we performed, and how far we have come are all fascinating to me.
I also as a newer hobbie enjoy fishing!
Timeline
Front Desk Night Auditor
Key West Inn
04.2023 - Current
Front Desk Night Auditor
Holiday Inn Express Hotel
02.2020 - Current
Technology Specialist
Staples
03.2019 - 01.2020
Cook
Foosacklys
01.2018 - 02.2019
Associate of Applied Science - Computer Animation And Production
Coastal Alabama
1 Year Certificate - 3d Visual Effects
Jackson Barnett
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