Jackson Bishop

• Developed and promoted talented leaders.
• Oversaw planning and execution of planogram transitions and revisions across entire store, including intricate Seasonal department transitions.
• Owned pricing and compliance across entire store. Improving metrics and paving the way for successful regulatory audits.
• Utilized company tools and reporting to maintain full and accurate sales floor and organized backroom.
• Contributed to five continuous years of year over year comparative sales growth for the store.
• Guided team to achieve strategic goals, fostering a culture of excellence and accountability.
• Developed and executed business strategies for enhancing operational performance.
• Increased team productivity by implementing innovative management techniques.
• Led cross-functional teams to drive organizational success and meet key objectives.

.Helped to develop and define new leadership role (ETL Closing) as well as role of closing team.

.Trained new Closing ETLs across multiple districts for the company.

.Developed and promoted talented leaders.

.Worked with other executives across the store to execute processes and ensure continuity of guest experience in multiple departments during Closing shift, including General Merchandise, Food and Beverage, and Specialty Sales.

• Led cross-functional teams to drive strategic initiatives, enhancing organizational performance.
• Spearheaded project planning and execution to achieve timely and successful outcomes.
• Implemented innovative solutions to address complex business challenges and improve operations.

• Trained new team members by relaying information on company procedures and safety requirements.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Coached team members in techniques necessary to complete job tasks.
• Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
• Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
• Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.

• Checked expiration dates and rotated products to verify freshness and avoid spoilage.
• Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
• Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
• Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
• Maintained tidy and organized work area to comply with cleanliness standards.
• Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
• Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
• Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
• Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
• Broke down and stocked load from truck daily.