Jackson cabe
Charlotte,NC
Summary
Health Care professional with strong track record in guiding teams and achieving results. Skilled in client assessment, resource coordination, and conflict resolution. Known for adaptability, reliability, and fostering collaborative environments to meet evolving needs. Passionate about delivering impactful outcomes and driving continuous improvement.
Overview
6
6
years of professional experience
Work History
Lead Case Manager
55 Silver
04.2023 - Current
- Assisted clients with navigating complex systems such as housing services or healthcare providers, reducing potential barriers to success.
- Reviewed cases regularly to identify trends or common issues that could inform improvements in service delivery approaches.
- Coordinated services for clients across multiple agencies, ensuring seamless provision of necessary supports.
- Maintained strong relationships with clients, resulting in a high rate of successful case outcomes.
- Conducted thorough assessments to determine the most appropriate resources and services for each client.
- Provided leadership, guidance and support to staff members.
- Trained new case managers, raising team's overall competency and service delivery standards.
Client Specialist
Anuvia Prevention & Recovery
01.2023 - 04.2023
- Perform screening and admissions on clients and document data into EMR systems
- Register new patients for state insurance benefits w/ Alliance, Partners, etc
- Work directly with clients to create continued care plans and contact outside facilities to discuss client transfers and services
- Provide written and verbal reports on client progress daily
- Work with treatment and medical teams to ensure clients are receiving proper services and care and document daily progress into EMR systems
Lead Detox Technician
Dana Point Detox
01.2021 - 10.2022
- Perform admissions on new clients and enter collected data into EMR systems
- Perform daily assessments and document clients medical progress or issues
- Provide daily reports on client behavior and progress to treatment and medical team to ensure individualized goals are achieved
- Audit client data daily to ensure accuracy
- Facilitate daily operations of treatment and ensure clients are receiving proper services throughout treatment times
Life Skills Case Manager
Southern California Recovery Centers
01.2021 - 01.2022
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Perform various clinical evaluations and enter collected data into EMR systems
- Facilitate group therapy and document client responses in EMR systems
Office Manager
Southern California Recovery Centers
01.2019 - 01.2021
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Deliver daily reports to the clinical and medical teams to enhance efficiency and ensure overall success.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Education
high school dipoloma -
Nations Ford High School
Emergency medical technology -
saddleback college
Skills
- Case Documentation
- Progress Monitoring
- Patient Assessments
- Data Entry and Analysis
- Staff Management
- MS Office
- Records Management
- Discharge Planning
- Medical Records Management
- Resource Identification
- Individualized counseling
- Group Therapy
- EMR / EHR
- Referral Coordination
- Certified in CPR/AED
Timeline
Lead Case Manager
55 Silver
04.2023 - Current
Client Specialist
Anuvia Prevention & Recovery
01.2023 - 04.2023
Lead Detox Technician
Dana Point Detox
01.2021 - 10.2022
Life Skills Case Manager
Southern California Recovery Centers
01.2021 - 01.2022
Office Manager
Southern California Recovery Centers
01.2019 - 01.2021
Emergency medical technology -
saddleback college
high school dipoloma -
Nations Ford High School