Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Jackson Dickinson

Union,Missouri

Summary

Motivated cybersecurity student with 3+ years of customer service and leadership experience, adept at problem-solving, and mastering new technical skills. Proven ability to train teams, streamline operations, and enhance customer satisfaction in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Bartender

Elmer's Tavern
Union, MO
11.2023 - 01.2024
  • Increased customer retention by 15% through personalized drink recommendations and rapport-building.
  • Reduced waste by 10% by optimizing inventory management and portion control.
  • Trained 3 new hires on POS systems and sanitation protocols, improving team efficiency.

Manager

Shady Gators
Lake Ozark, MO
05.2017 - 08.2023
  • Led a team of 10+ staff, improving service speed by 20% through workflow redesign and cross-training.
  • Boosted sales by $5K/month by implementing upselling techniques and loyalty programs.
  • Reduced customer complaints by 30% by resolving conflicts and enforcing service standards.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Assigned work and monitored performance of project personnel.

Cashier

Quick Trip
Union, Missouri
08.2021 - 09.2022
  • Processed 50+ daily transactions with 100% accuracy, earning recognition for "Top Cashier" twice.
  • Upsold promotional items 25% more frequently than peers through proactive customer engagement.
  • Used suggestive selling techniques to promote add-on sales.
  • Built and maintained productive relationships with employees.

Education

Bachelor of Science - CyberSecurity

Southeast Missouri State University
Cape Girardeau, MO
12-2026

Skills

  • Customer service
  • Computer skills
  • Leadership
  • Microsoft Office proficiency
  • Positive attitude
  • Problem resolution
  • Communication skills
  • Software troubleshooting
  • Network management

Affiliations

  • Active Member of the Sigma Chi International Fraternity
  • 2 term member of the Executive Board

Accomplishments

  • New Member of the Year

Timeline

Bartender

Elmer's Tavern
11.2023 - 01.2024

Cashier

Quick Trip
08.2021 - 09.2022

Manager

Shady Gators
05.2017 - 08.2023

Bachelor of Science - CyberSecurity

Southeast Missouri State University

Similar Profiles

CREATE PROFILE
Jackson Dickinson