Summary
Overview
Work History
Education
Skills
Organizations
Certification
Timeline
Generic
Jackson Field

Jackson Field

Stillwater,Oklahoma

Summary

IT professional with a B.S. in Computer Science and hands-on experience coordinating fixes, changes, and rollouts across multiple sites and teams. Strong in prioritization, documentation, and cross-team communication, with Security+ and Network+ certifications.

Overview

1
1
Certification
3
3
years of professional experience

Work History

Computer Support Specialist

Oklahoma State University
Stillwater, OK
01.2025 - Current
  • Collaborated with users, vendors, and IT teams to diagnose issues, document solutions, and coordinate remediation.
  • Prioritized support requests based on business impact, urgency, and operational disruption.
  • Resolved network, DNS, DHCP, Wi-Fi, Ethernet, and application access issues using PowerShell and network diagnostic tools.
  • Supported Windows endpoints, network infrastructure, Microsoft 365, printers, and other IT systems across OSU Extension sites.

Systems Manager

Boise CRE
Stillwater, OK
08.2023 - 01.2025
  • Built SQL database to store and query property and customer records.
  • Organized and processed large data sets in Python and Excel.
  • Supported the development and planning of real estate CRM software.
  • Assisted in interviewing developer candidates to evaluate their skills. for developer candidates.

Lead Instructor

iCode School Franchise
Edmond, OK
05.2023 - 08.2023
  • Instructed over 100 students in software and subjects, enhancing technical skills and knowledge
  • Designed lesson plans for Unreal Engine and Python classes, aligning curriculum with learning objectives
  • Fostered student curiosity and interest through creative hands-on activities, promoting engagement and deeper understanding.

Education

Bachelor of Science - Computer Science

Oklahoma State University
Stillwater, OK
05-2024

Skills

  • Network Troubleshooting
  • Windows / Microsoft 365
  • PowerShell
  • Python
  • IT Operations
  • Cross-Team Coordination

Organizations

Theta Chi Fraternity | 2020–Present

  • Vice President | New Member Education | Alumni Advisor

Certification

  • CompTIA Network+
  • CompTIA Sec+

Timeline

Computer Support Specialist

Oklahoma State University
01.2025 - Current

Systems Manager

Boise CRE
08.2023 - 01.2025

Lead Instructor

iCode School Franchise
05.2023 - 08.2023

Bachelor of Science - Computer Science

Oklahoma State University
Jackson Field