Jackson Harris
AmChar Wholesale
Albuquerque,NM
1
Certification
20
years of professional experience
Hardworking and driven sales management professional offering extensive knowledge and equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Work History
Sales Associate
2 Years 3 Months- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Collaborated with team members to optimize sales strategies and improve store performance.
- Developed strong relationships with repeat customers, fostering loyalty and driving repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Collaborated with team members to achieve monthly sales targets.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
Manager/sales
13 Years 4 Months- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Ensured the store was in compliance with the ATF; working directly with the ATF
- Handled all purchasing and inventory
- Established and cultivated solid business relationships with new or existing customers.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Electrician
3 Years 1 Month- Installed and wired electrical transformers, service panels, and circuit breakers.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
- Performed routine and complex maintenance and repairs on various electrical equipment.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
Education
High School Diploma
Skills
Product Knowledge
Customer Needs Assessments
Customer Satisfaction
Sales Networking
Lead Generation
Product sales
CRM software proficiency
Analytical Problem Solver
Critical Thinking
Vendor Relations
Compliance Requirements
Staff Assignments
Skill Development
People Management
Professional Relationships
Goal oriented
Reliable and punctual
Customer support
Certification
- Certified NRA Handgun Instructor - 2017 to present
- Certified NRA Range Safety Officer - 2017 to present
- NM Conceal Carry Instructor - April 2023 to present
- Graduate of The Greater Albuquerque Chamber of Commerce Leadership program
Timeline
Sales Associate
AmChar Wholesale
05.2024 - CurrentRead More
Manager/sales
Los Ranchos Gun Shop
03.2010 - 07.2023Read More
Electrician
Northridge Electric
04.2006 - 05.2009Read More
University of Southern Mississippi
Read More
St. Stanislaus College Prep
High School Diploma
Read More