Jackson hiland

Responsible for sales and service of parts, equipment, and accessories.

Inventory management of service and sales parts, including daily purchases, receiving, stocking, and annual physical inventory.

Responsible for appealing sales floor display to better serve changing trends.

• Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
• Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.

• Responsible for customer experience including providing expert knowledge of new and pre-owned vehicles, demonstrating vehicles, negotiating prices, and closing sales.
• Preparing sales and lease paperwork, assist with financing, maintain customer database and sales records.
• Use of strong communication skills to build rapport with customers, provide service options and maintenance plans, and maintaining connection with past customers to ensure satisfaction.
• Maintain calm demeanor and professionally manage issues in busy, high-stress situations.