Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jackson Lord

Greenwell Springs,LA

Summary

Dynamic customer service professional with four years of experience in fast-paced retail environments, consistently driving satisfaction and operational efficiency. Adept at delivering exceptional service, resolving inquiries, and managing transactions with precision. Skilled in time management and fostering teamwork, contributing to enhanced store operations and a positive customer experience. Committed to continuous learning and adapting quickly to new challenges, ensuring a seamless service experience for all customers.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Circle K
Central, LA
10.2023 - 07.2025
  • Assisted customers with inquiries and resolved issues effectively.
  • Processed transactions accurately at the point of sale.
  • Maintained the cleanliness and organization of store areas.
  • Trained new staff on customer service protocols and procedures.
  • Managed inventory levels and restocked shelves as needed.
  • Handled customer complaints with empathy and professionalism.
  • Collaborated with team members to enhance customer satisfaction.
  • Developed strong customer relationships to encourage repeat business.

Crew Member

McDonald's
Denham Springs, Louisiana
01.2021 - 02.2023
  • Operated kitchen equipment safely and efficiently during busy shifts.
  • Assisted customers by taking orders and providing menu recommendations.
  • Maintained the cleanliness of workstations and dining areas throughout shifts.
  • Collaborated with team members to ensure smooth service during peak hours.
  • Trained new staff on food preparation and customer service protocols.
  • Handled cash transactions accurately at the register during busy periods.
  • Kept customer and food preparation areas clean and well-organized.
  • Collaborated with other team members to ensure timely completion of tasks.

Education

Associate of Science - Environmental Science

Baton Rouge Community College
Baton Rouge, LA
05-2027

High School Diploma -

Central High School
Central, LA
05-2021

Skills

  • Data collection
  • Customer service
  • Team collaboration
  • Problem solving
  • Inventory management
  • Training and development

References

  • Ross Guidry 801-349-1887
  • Robert Perry 318-719-1887

Timeline

Customer Service Representative

Circle K
10.2023 - 07.2025

Crew Member

McDonald's
01.2021 - 02.2023

Associate of Science - Environmental Science

Baton Rouge Community College

High School Diploma -

Central High School

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